
Data, AI, & Machine Learning

Three Lessons From Chatting About Strategy With ChatGPT
Two business strategists explore ChatGPT’s capacity for generating new ideas and strategies — and where it falls short.
Christian Stadler and Martin Reeves
Latest Insights from MIT SMR


Automation
Continuous Learning With AI: Aflac’s Shelia Anderson
Sam Ransbotham and Shervin Khodabandeh

IT Governance & Leadership
Are Responsible AI Programs Ready for Generative AI? Experts Are Doubtful
Elizabeth M. Renieris et al.


Social Media
Trust and Fraud Detection at Scale: Instagram’s Stephanie Moyerman
Sam Ransbotham and Shervin Khodabandeh

AI & Machine Learning
AI Is Helping Companies Redefine, Not Just Improve, Performance
Michael Schrage et al.
More Insights from MIT SMR

AI & Machine Learning
Moving Beyond Islands of Experimentation to AI Everywhere
It may make sense to start AI efforts with isolated experiments, but new structures are needed to reap broader benefits.
Amit Joshi et al.

AI & Machine Learning
Partnerships in AI Drive Conservation Efforts: WWF’s Dave Thau
WWF’s Dave Thau discusses how artificial intelligence aids nature conservation efforts on the Me, Myself, and AI podcast.
Sam Ransbotham and Shervin Khodabandeh

IT Governance & Leadership
Responsible AI at Risk: Understanding and Overcoming the Risks of Third-Party AI
Do responsible AI programs address the risks of third-party artificial intelligence tools? A panel of experts weighs in.
Elizabeth M. Renieris et al.

Security & Privacy
From ChatGPT to HackGPT: Meeting the Cybersecurity Threat of Generative AI
Hackers can use generative AI to plan more effective attacks, but companies can use it to strengthen their cyberdefenses.
Karen Renaud et al.

Platforms & Ecosystems
Making 600 Billion Decisions With AI: Expedia Group’s Rathi Murthy
On the Me, Myself, and AI podcast, Expedia Group’s Rathi Murthy discusses how AI is changing the travel industry.
Sam Ransbotham and Shervin Khodabandeh

Performance Management
Algorithmic Management: The Role of AI in Managing Workforces
The delegation of managerial functions to algorithms transforms management practices.
Mohammad Hossein Jarrahi et al.

AI & Machine Learning
How Northwestern Mutual Embraces AI
The journey to be more client-centric has brought a focus on artificial intelligence and data at Northwestern Mutual.
Thomas H. Davenport and Randy Bean

Technology Innovation Strategy
A One-Stop Data Shop: The Lego Group’s Anders Butzbach Christensen
On the Me, Myself, and AI podcast, Lego’s head of data engineering explains its approach to digital transformation.
Sam Ransbotham and Shervin Khodabandeh

Leadership Skills
The Simple Power of the Slow Reveal
Reveal data piece by piece instead of all at once to give it narrative structure — and meaning.
Nancy Duarte

Skills & Learning
A Third Path to Talent Development: Delta’s Michelle McCrackin
Delta’s Michelle McCrackin discusses the airline’s in-house analytics training program on the Me, Myself, and AI podcast.
Sam Ransbotham and Shervin Khodabandeh
Executive Guides
- Technology Ethics
- Leading Data & Analytics
- Data Strategy

IT Governance & Leadership
Building an Organizational Approach to Responsible AI
Kay Firth-Butterfield

Ethics
Designing Ethical Technology Requires Systems for Anticipation and Resilience
Kirsten Martin and Bidhan (Bobby) L. Parmar

Ethics
Why Building an Ethical Culture Must Start at the Top
Robert Chesnut, interviewed by Ally MacDonald




Executive Guides
- Technology Ethics
- Leading Data & Analytics
- Data Strategy

Data & Data Culture
Empowering a Data Culture From the Inside Out
Jonathan Tudor, interviewed by Ally MacDonald

Analytics & Business Intelligence
Leading With Decision-Driven Data Analytics
Bart de Langhe and Stefano Puntoni





Executive Guides
- Technology Ethics
- Leading Data & Analytics
- Data Strategy


IT Governance & Leadership
The Enterprise Systems That Companies Need to Create
David Waller and Paul Beswick


Analytics & Business Intelligence
Actioned Analytics Pave the Way to New Customer Value
Barbara H. Wixom and Gabriele Piccoli


Analytics & Business Intelligence
Getting Serious About Data and Data Science
Thomas C. Redman and Thomas H. Davenport
