Data, AI, & Machine Learning
Technology Implementation Manage AI Bias Instead of Trying to Eliminate It
It’s impossible to abolish AI bias in the data behind artificial intelligence models, but companies can remediate it.
Sian Townson
Latest Insights from MIT SMR
Data & Data Culture
Action and Inaction on Data, Analytics, and AI
Thomas H. Davenport and Randy Bean
More Insights from MIT SMR
Talent Management
How Encouraging AI Use Will Benefit Your Organization
In this webinar, we outline key findings from recent artificial intelligence and business strategy research, including that mandating individual use actually improves employee engagement across multiple dimensions.
Sam Ransbotham et al.
AI & Machine Learning
How to Build Good AI Solutions When Data Is Scarce
New data-efficient AI techniques can help when developers lack sufficient volumes of labeled training data.
Rama Ramakrishnan
Skills & Learning
Individual AI Use Can Benefit Organizations
MIT SMR and BCG research team members discuss a recent artificial intelligence study at the Web Summit conference.
Allison Ryder
Data & Data Culture
People Leaders Need Data-Driven Technology Too
Human capital management tools work best when they’re based on data insights and tailored to meet employees’ needs.
Don Weinstein
IT Governance & Leadership
Executives Are Coming to See RAI as More Than Just a Technology Issue
A panel of experts weighs in on whether responsible AI governance extends beyond technology leadership.
Elizabeth M. Renieris et al.
Diversity & Inclusion
Improve Your Diversity Measurement for Better Outcomes
Managers need more thoughtful and effective data collection practices to advance DEI in their organizations.
Derek R. Avery et al.
Data & Data Culture
Developing Successful Data Products at Regions Bank
Embedding data, analytics, and artificial intelligence into products has been a game changer for businesses.
Thomas H. Davenport and Randy Bean
AI & Machine Learning
Digital First, Physical Second: Wayfair’s Fiona Tan
Wayfair’s CTO describes how the e-commerce retailer uses AI and machine learning to support customers and manage risk.
Sam Ransbotham and Shervin Khodabandeh
Managing Your Career
Achieving Individual — and Organizational — Value With AI
The 2022 MIT SMR-BCG AI and Business Strategy report finds organizations get more value from AI when workers benefit too.
Sam Ransbotham et al.
Customers
Investing in the Last Mile: PayPal’s Khatereh Khodavirdi
Data science leader Khatereh Khodavirdi discusses how PayPal uses AI and machine learning for customer personalization.
Sam Ransbotham and Shervin Khodabandeh
Executive Guides
- Technology Ethics
- Leading Data & Analytics
- Data Strategy
IT Governance & Leadership
Building an Organizational Approach to Responsible AI
Kay Firth-Butterfield
Ethics
Designing Ethical Technology Requires Systems for Anticipation and Resilience
Kirsten Martin and Bidhan (Bobby) L. Parmar
Ethics
Why Building an Ethical Culture Must Start at the Top
Robert Chesnut, interviewed by Ally MacDonald
Executive Guides
- Technology Ethics
- Leading Data & Analytics
- Data Strategy
Data & Data Culture
Empowering a Data Culture From the Inside Out
Jonathan Tudor, interviewed by Ally MacDonald
Analytics & Business Intelligence
Leading With Decision-Driven Data Analytics
Bart de Langhe and Stefano Puntoni
Executive Guides
- Technology Ethics
- Leading Data & Analytics
- Data Strategy
IT Governance & Leadership
The Enterprise Systems That Companies Need to Create
David Waller and Paul Beswick
Analytics & Business Intelligence
Actioned Analytics Pave the Way to New Customer Value
Barbara H. Wixom and Gabriele Piccoli
Analytics & Business Intelligence
Getting Serious About Data and Data Science
Thomas C. Redman and Thomas H. Davenport
