MIT SMR authors David Bray and R “Ray” Wang discuss how people-centered design principles can serve as a framework in AI implementation.
R “Ray” Wang, David A. Bray, and Allyson MacDonald
To transform its performance management system, IBM overcame both technical and cultural challenges.
Diane Gherson, Bryan Hancock, Anna Tavis, and Allison Ryder
Getting business value from AI means separating myths from facts.
Philipp Gerbert and Julia Kirby
As government fails to act on climate change, experts debate whether business should take the lead.
Yossi Sheffi, Andrew Winston, and Paul Michelman
Northwestern Mutual has found that KPIs are necessary for the future of marketing.