Teamwork

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How to Change an Organization Without Blowing It Up

Too often, organizational change occurs all at once, on a large scale, and often in response to crisis. Yet we know from a great deal of experience that such transformation attempts often fail, fostering employee discontent and producing mediocre solutions with little lasting impact. Continuously pursuing smaller-scale changes — and weaving them together — offers a practical middle path between large-scale transformation and small-scale pilot projects

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Successful Knowledge Management Projects

Scholars and observers from disciplines as disparate as sociology, economics, and management science agree that a transformation has occurred — knowledge is at center stage.1 Knowledge is information combined with experience, context, interpretation, and reflection.

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The Generative Cycle: Linking Knowledge and Relationships

With their flat structures, service-oriented workforce, and participative decision processes, professional service firms (such as lawyers, accountants, doctors) can provide a model toward which larger, more hierarchical organizations can turn for guidance. End result: to be become leaner, quicker and more flexible.

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