Late-night Email: Management Must — or Must to Avoid?

Conventional wisdom is to not be ruled by your email. Various productivity gurus offer sundry methods of keeping you away from your inbox at off hours; last year Google added a “mail goggles” feature to Gmail intended to help prevent late-night flames that you’ll regret in the morning.

Some people vow never to go to bed angry. Simon Cooper, president and COO of the Ritz-Carlton Hotel Co., never ends the evening with an email unanswered.

Every manager must decide on an approach to email.