Frontiers
Managing the Human Risks of Biometric Applications
Biometric technologies raise new issues of surveillance and privacy that can put customer trust at risk.
Most recent MIT SMR Insights
More Insights from MIT SMR
Leadership Skills
To Navigate Conflict, Prioritize Dignity
Bolstered dignity eases the path to constructive problem-solving and collaboration.
Social Media
Tap Employee-Creators to Transform Your Social Media Strategy
Savvy companies recognize that, with their support, employee-creators could become their best social media assets.
AI & Machine Learning
How AI Skews Our Sense of Responsibility
When humans are in the loop with an AI system, they may not feel a sense of responsibility to intervene if things go wrong.
AI & Machine Learning
The Hazards of Putting Ethics on Autopilot
Digital nudges can encourage reactive thinking and limit employees’ ethical thinking.
Innovation Strategy
Why Territorial Managers Stifle Innovation — and What to Do About It
Insecure managers who feel threatened by subordinates who have innovative ideas need incentives to change their behavior.
Sustainability
Why Companies Need to Lobby for Climate Policy
Companies serious about sustainability need to make a business case for investing in lobbying to advance climate policy.
Diversity & Inclusion
What the Smart Money Says About Black CEOs
Stock market reactions to the appointment of Black CEOs reflects both positive sentiment and negative biases.
Collaboration
Are Enterprise Social Platforms All Talk?
Knowledge sharing platforms may not deliver full value if users are focused on self-promotion, not learning from others.
Sustainability
Doubling Down on Impact Reporting
Many U.S. companies will soon have to follow EU sustainability reporting mandates — and contend with double materiality.
Technology Innovation Strategy
Radical Innovation Needs Old-School VC
Innovators working on urgent problems need funders who understand deep-tech opportunities and take a long-term view.