Creating Business Value with Analytics

Our new survey suggests that companies experienced in analytics use are increasingly gaining competitive advantage — but their approaches vary.

As the data deluge continues to grow, more companies are under increasing pressure to develop systems that create both business value and competitive advantage. According to a survey conducted by MIT Sloan Management Review, in partnership with IBM Institute for Business Value, more than 58% of the more than 4,500 respondents said their companies were gaining competitive value from analytics–up from just 37% who thought this last year.
The authors found that rather than having the right tools, technology and people, organizational factors are one of the most important predictors of the ability to create competitive advantage. Managers who responded to the survey cite management support for analytics, including top-down mandates, and having analytics sponsors and champions as key, in addition to practices such as using analytics to identify and address strategic threats and opportunities.
Data-oriented organizational cultures have three key characteristics: (1) analytics is used as a strategic asset, (2) management supports analytics throughout the organizations and (3) insights are widely available to those who need them. In addition, organizations that excel at using analytics are sophisticated in their information management, and possess real analytics expertise. The path to developing these competencies takes time and has distinct challenges. The authors summarize each, and propose ways to assess current organizational culture and choose the approach with the best likelihood of success.

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2 Comments On: Creating Business Value with Analytics

  • PAUL HOFMANN | October 15, 2011

    You claim in your article that 1 zettabyte is roughly 100 million times the library of congress. You are wrong; it should say “… roughly 4 million times…”. The U.S. Library of Congress Web Capture team claims that “As of April 2011, the Library has collected about 235 terabytes of data” and that it adds about 5 terabytes per month; -> http://www.loc.gov/webarchiving/faq.html;

    The McKinsey report on Big Data quotes 235 terabytes too -> http://www.mckinsey.com/mgi/publications/big_data/pdfs/MGI_big_data_full_report.pdf.

    Actually, as of now (09/2011) the library of congress is 254 terabyte.

  • Steven Weiss | November 10, 2011

    I buy into most everything in the article. The research
    segments enterprise by their use of data. There is
    more and more data. Certainly, companies use data
    as a competitive advantage.

    In all of these data worshipping articles, three thing seems
    to be missing; wisdom, gut instincts and magical
    thinking.
    disregardpreviousinstructions
    e-mail: questweiss@aol.com

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