Research Feature

Better-informed decisions on customer relationship conversion, leverage, and defense can drive revenue and lower costs.

Leaders can improve the odds of design-thinking success by first ensuring that their organization is prepared for it.

Joint ventures are key to meeting strategic objectives — but neglecting governance puts JVs and their shareholders at risk.

Reporting on unethical conduct in the workplace is linked to employees’ degree of psychological safety.

A new model for developing diversity, equity, and inclusion in the organization can increase employee satisfaction.

A new framework helps companies implement a corporate purpose that engages employees and drives their daily actions.

Leaders must answer eight questions to successfully tackle innovation’s toughest trade-offs.

Successful AI adoption requires developers to think beyond business goals and address end users’ workflow concerns.

An experiment shows that target-independent pay can improve sales force performance, retention, and engagement.

Work that permits autonomy and demands problem-solving can bolster employees’ cognitive skills and ongoing learning.

Unit economics can help entrepreneurs determine if scaling their business will make it profitable.

Employee well-being and happiness are surprisingly powerful predictors of performance.

Incivility isn’t just about the office jerk. It’s also about dysfunctional employee relationships.

Employees are demanding that companies engage in social issues. Leaders need to be ready to respond.

Make better choices about which R&D projects gain funding by managing bias and involving more people.

Five building blocks of ecosystem governance help leaders create value and manage risk.

Leaders can take steps to shift their product development teams toward a mindset of designing for cybersecurity.

Value-based selling can boost competitiveness but works best when vendors take one of three approaches.

Having a minority stake in a business partnership doesn’t always mean having fewer rights.

Creating consistently great business strategies demands systematic constructive debate and logical rigor.