Research Feature

The competitive advantages offered by digital technology have evolved. Here’s how to capture them.

“Category kings” make three common but avoidable mistakes that open the door to competitors.

Managers must seek and cultivate new skills in the IT workforce to create digital business value.

Developing truly innovative strategy requires workshopping your own company’s disruption.

Most companies treat cybersecurity as an operational issue — and miss out on strategic opportunities.

Sensemaking can be overlooked as a key leadership skill but is critical for navigating complexity.

Innovators need to develop their innovation capital so they can turn their ideas into reality.

A five-year study tests a new solution to employee overload and burnout.

Leadership behaviors that build trust, purpose, and energy bolster collaboration and engagement.

A systematic approach to identifying potential threats can help companies respond to disruption.

Alternating between always-on connectivity and heads-down focus is essential for problem-solving.

Through analytics, companies can reduce the costs of collaboration — and reap its rewards.

Find the sweet spot between what digital technologies can deliver and what customers need.

The most memorable experiences are suffused with emotion — not extra features or value for money.

A value chain lens reveals a growing cybercrime ecosystem and new strategies for combating it.

To adopt intelligent technologies, companies need to develop both the right tools and human capital.

AI can help you choose, measure, and prioritize the KPIs informing your strategy.

Five capabilities and four practices help companies generate business value from AI applications.

As managers get older, they are more likely to work through others and focus on the big picture.

Here’s a pragmatic framework for blending the best of the past with your ambitions for the future.