Management Approach

Latest

Developing Strategy

Competitive Cognition

The importance of properly identifying the strategies, and anticipating the actions, of rivals.

Beth A. Walker, Dimitri Kapelianis and Michael D. Hutt

July 15, 2005

Quality & Service

What Quality Means Today

Leadership and management innovation must drive a comprehensive ethos of excellence.

Armand V. Feigenbaum and Donald S. Feigenbaum

January 15, 2005

Developing Strategy

Reflecting on the Strategy Process

Henry Mintzberg and Joseph Lampel

April 15, 1999

Developing Strategy

The Delta Model: Adaptive Management for a Changing World

Arnoldo C. Hax and Dean L. Wilde II

January 15, 1999