Social Business

New in Social Business


Should Your Company Embrace Coworking?

Coworking spaces can open the door to serendipitous encounters that inspire different ways of thinking.


Social Media Expands Horizons for Workers with Autism Spectrum Disorder

Social media is a tool that allows autistic workers to better express their unique abilities — and tech companies are taking notice.


Are You Part of the Email Problem?

Over-reliance on email is sapping people’s time and energy, says author Phil Simon. There are better ways to do things.


Social Business As Change Agent

Social business is changing both organizational culture and how businesses interact with the world at large.

Social Business
Social Business
Social Business
Social Business
Social Business
Social Business

Metrics & Data

Detailed social data can provide deep insights into everything from customer engagement to how an organization's own teams are performing.

Social Business
Social Business
Social Business


MIT SMR’s 2014 Social Business Research Report

Interactive Tool Explores How Companies Generate Value With Social Business

October 6, 2014

The 2014 Social Business Interactive Tool explores how survey respondents say their companies are using social business to transform their organizations and get more from their social business efforts. Users can explore and customize each interactive chart by filtering and isolating the data on the fly — and create customized visualizations to share. Statistics are from the 2014 Business Global Executive Study and Research Project "Moving Beyond Marketing" conducted by MIT Sloan Management Review and Deloitte.

Blog Posts, Videos, Articles and More

New to This Topic? Editors’ Choices:


Moving Beyond Marketing

The 2014 research report by MIT Sloan Management Review and Deloitte finds that measurement sophistication is finally taking hold in social business.


The Power of Unintentional Collaboration

Social media exchanges aren’t just chit-chat — they’re an opportunity to improve business management.


Social Media’s Expanding Relationship Universe

Social media is changing how people relate to one another, say social psychologists.


Finding the Value in Social Business

A survey by MIT SMR and Deloitte shows companies starting to derive real value from social business.