Wayfair’s CTO describes how the e-commerce retailer uses AI and machine learning to support customers and manage risk.
Sam Ransbotham and Shervin Khodabandeh
Barry Libert, CEO of AIMatters, describes how subscription models and a platform-first mindset can help organizations define valuable new offerings for customers.
Barry Libert and Ally MacDonald
While livestreamed shopping is booming in China, it has struggled to take off in the West.
Michael Wade and Jialu Shan
Companies that change processes to facilitate organizational learning with AI realize the biggest business value.
Sam Ransbotham, Shervin Khodabandeh, David Kiron, François Candelon, Michael Chu, and Burt LaFountain
Co-op advertising lags behind consumers’ and marketers’ needs — here’s how it needs to change.