Social Media

Having different social media identities for different sets of stakeholders is no longer possible.

To address algorithms’ potential harm, companies must be willing to focus on users and rethink their business models.

Preserving public trust, evaluating a female-focused recession, and regulating a tech crisis.

Sustaining organizational culture beyond the office, creating value with opportunity marketplaces, and avoiding strategy hijacks.

Strategy hijacks — situations in which companies must adjust their strategies due to consumer backlash — can be predicted and avoided.

How peer coaching can help remote workers and reshaping leadership imperatives now and for the future.

Many organizations aren’t fully aware of or adequately minimizing the risks posed by social media.

Executives face a new ethical paradigm as technology reshapes value chains across industries.

Social listening — analyzing what consumers say on social media — can serve as a treasure hunt map.

The true story behind Twitter’s success belies the conventional wisdom of social networks.

Research has exploded the myth that Twitter is an “echo chamber” — with implications for marketing.

With a new scrutiny around technology user data and privacy, we must not forget about the potential dangers of the technology itself.

This online exclusive article discusses why the dramatic rise of China’s digital leaders has put the squeeze on Western internet giants.

Professional success in today’s hyper-connected workplace demands “distracted focus.”

One university president doesn’t feel colleges adequately prepare students to join the workforce in today’s digital era but cites one way his institution is helping its student body.

How do we prevent bad actors from using social media platforms to manipulate the public?

Online personalization algorithms are leading many content viewers to narrower choices.

For companies, the social media behavior of employees represents both an opportunity and a risk.

What’s happening this week at the intersection of management and technology.

If your brand is on Instagram or other social media platforms, your current followers are likely also your future customers.