Organizational Behavior

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Toyota’s Secret: The A3 Report

How does Toyota solve problems, create plans, and get new things done? Company managers use a tool called the A3, named after the international paper size on which it fits, as a key tactic in sharing a deeper method of thinking. This tactic and style of processing information lies at the heart of Toyota’s sustained success.

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Image courtesy of Flickr user sean dreilinger.

Why We Miss the Signs

It often seems that changes and threats come out of nowhere – until we learn later that the signals were there all along and we just didn”t read them correctly. One step toward reading them better is understanding why we misinterpret them in the first place.

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The Reasons for Accidents

  • Blog
  • Read Time: 1 min 

“If there are human operators in the system, they are most likely to be blamed for an accident,” writes MIT professor Nancy Leveson. She thinks traditional thinking about the causes of industrial accidents is limiting, in that the model used is that of chains of events leading back to the cause or the accident. A better model for today’s complex, automated systems: thinking of reasons why accidents occur rather than specific causes.

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Enterprise 2.0: The Dawn of Emergent Collaboration

Do we finally have the right technologies for knowledge work? Wikis, blogs, group-messaging software and the like can make a corporate intranet into a constantly changing structure built by distributed, autonomous peers — a collaborative platform that reflects the way work really gets done.

Showing 41-60 of 91