- Opinion & Analysis
- Read Time: 17 min
GM and Toyota launched their joint auto plant where GM’s work force had been at its worst. Here’s what happened next.
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How does Toyota solve problems, create plans, and get new things done? Company managers use a tool called the A3, named after the international paper size on which it fits, as a key tactic in sharing a deeper method of thinking. This tactic and style of processing information lies at the heart of Toyota’s sustained success.
Insiders often find their opinions carry very little weight. Even data from competitors can seem superior.
It often seems that changes and threats come out of nowhere – until we learn later that the signals were there all along and we just didn”t read them correctly. One step toward reading them better is understanding why we misinterpret them in the first place.
As the airline industry struggles — again — through a new round of challenges, some experts still see a profitable way forward. Is management-employee collaboration still possible? Long-time observer Thomas Kochan weighs in.
Many companies invest considerable time and energy trying to build trust with customers, employees, suppliers and investors. Why are some of those efforts doomed to fail?
“If there are human operators in the system, they are most likely to be blamed for an accident,” writes MIT professor Nancy Leveson. She thinks traditional thinking about the causes of industrial accidents is limiting, in that the model used is that of chains of events leading back to the cause or the accident. A better model for today’s complex, automated systems: thinking of reasons why accidents occur rather than specific causes.
New research suggests that five crucial conversations — often overlooked or avoided — are essential to the success of any high stakes project or initiative.
Do we finally have the right technologies for knowledge work? Wikis, blogs, group-messaging software and the like can make a corporate intranet into a constantly changing structure built by distributed, autonomous peers — a collaborative platform that reflects the way work really gets done.
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