Technology Innovation Strategy
Is Your Company Ready for a Cyberattack?
Many companies are putting themselves through military-inspired games to beef up their cyber resilience.
Crisis Management
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Crisis Management
Platforms That Grow Are More Than Matchmakers
For platform businesses, matchmaking isn’t everything. They’re also risk minimizers for buyers and sellers.
Jeffrey L. Sampler
Crisis Management
Why Tech Companies Don’t See Their Biggest Problems Coming
Tech firms have five big blind spots in crisis management. Addressing them is essential for survival.
Ian I. Mitroff
Collaboration
The New Rules For Crisis Management
The rise of stakeholder-controlled media outlets complicates corporate crisis management strategies.
Mark Lee Hunter, Luk N. Van Wassenhove, and Maria Besiou
Crisis Management
After a Social Media Gaffe: How to Recover and Not Dig a Bigger Hole
Many of us have had a moment when we click “send” and realize our message is going to the wrong person. Now what?
Leslie Brokaw
Crisis Management
Leadership Lessons from the Boston Marathon Attack
The Boston Marathon bombing offers six lessons for crisis managers on using social media for communication.
Leslie Gaines-Ross and Peter Duda
Climate Change
Does Your Company Seem Socially Irresponsible?
Public perceptions of corporate irresponsibility are shaped in subjective, yet predictable, ways.
By Nathan T. Washburn and Donald Lange
Crisis Management
How to Lead During a Crisis: Lessons From the Rescue of the Chilean Miners
A look at key leadership decisions made during the 2010 mine cave-in crisis.
Michael Useem, Rodrigo Jordán and Matko Koljatic
Climate Change
How Gap Inc. Engaged With its Stakeholders
When the Gap decided to overhaul the way it interacted with critics, it launched a strategy of stakeholder engagement.
N. Craig Smith, Sean Ansett and Lior Erez
Crisis Management
How to Save Your Brand In the Face of Crisis
Gita V. Johar, Matthias M. Birk and Sabine A. Einwiller
Crisis Management
Survival Under Stress
Adapting to rapid structural change requires exploration, not contraction.
Christopher Meyer
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