Customers
Fashioning the Perfect Fit With AI: Stitch Fix’s Jeff Cooper
On the Me, Myself, and AI podcast, Stitch Fix’s Jeff Cooper explains how generative AI enables employees to gain more efficiencies while still connecting with customers.
Human-Machine Collaboration
Latest
AI & Machine Learning
The Working Limitations of Large Language Models
Understanding large language models’ limitations can help users discern which tasks they are and are not well suited for.
Mikhail Burtsev, Martin Reeves, and Adam Job
New Product Development
The Social Science of AI: Intel’s Elizabeth Anne Watkins
On the Me, Myself, and AI podcast, learn how social scientists help facilitate human-machine collaboration at Intel.
Sam Ransbotham and Shervin Khodabandeh
AI & Machine Learning
Smart Product Breakthroughs Depend on Customer Control
Consumer fears of losing autonomy hinder smart-product adoption and use. But there are ways to boost customer control.
Jenny Zimmermann, Jonas Görgen, Emanuel de Bellis, Reto Hofstetter, and Stefano Puntoni
AI & Machine Learning
How to Succeed With AI Augmentation
To succeed with AI, design applications and workflows that tap the best of what people and machines have to offer.
Thomas H. Davenport, Steven M. Miller, and Abbie Lundberg
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