Operations

Featured Operations Articles

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From Risk to Resilience: Learning to Deal With Disruption

Companies need to cultivate resilience to unexpected disruptions to complex supply chains.

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Adapting to the Sharing Economy

New strategies are helping companies embrace “collaborative consumption” and the "sharing economy."

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What It Takes to Reshore Manufacturing Successfully

The process of bringing assembly work back to U.S. factories from abroad is more challenging than the economics would predict.

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Turning Around a Troubled Project

When an IT Project “Goes Red”

October 9, 2014 | Leslie Brokaw

Declaring that a project everyone is excited about is in trouble can be demoralizing. But it’s exactly what can turn things around. That’s what health care insurer WellPoint found when it ran into trouble changing its provider payment system and put the project into “Status Red.” Sending the warning message up the organization ended up having a positive effect, even if team morale initially took a hit. Four steps in particular helped set a better course.

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How Every Project Can Be a Great Project

Great projects tend to be rare, because of weak management, lack communications, diffuse focus, and project structure. Managers can do better.

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What Great Projects Have in Common

From time to time a project truly stands out, creating exceptional value and having an impact on the industry.

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How To Make Partnerships That Work

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Rewriting the Playbook for Corporate Partnerships

Some innovative companies are attempting to redefine the parameters of strategic partnerships.

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What You Can Learn From Your Customer’s Customer

Getting ideas from customers is a norm; some companies get ideas from customers’ customers, too.

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Best Practices for Industry-University Collaboration

To extract the most business value from university research, companies need to follow seven rules.

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Delivering on the Promise of Green Logistics

Effective collaboration on transport logistics can reduce emissions. Three case studies show how it works.