Featured Operations Articles
George Corbin (Marriott International), interviewed by Gerald C. Kane
Moving to a digital business model altered Marriott’s culture in unexpected ways.
Omar Abbosh et al.
Accelerating compression of both revenues and profits in some businesses can be fatal, and fast.
Tausif Bashir and Shardul Phadnis
New research demonstrates how the most efficient network designs also account for changing market conditions.
February 2, 2017 | Jaime Bonnín Roca, Parth Vaishnav, Joana Mendonça, and M. Granger Morgan
Despite the promise of additive manufacturing, the authors argue, near-term expectations about how 3-D printing will revolutionize manufacturing are overblown. Much of the technology is still being hammered out, and the authors examine three important myths about additive manufacturing.
What’s Next for Manufacturing
Richard A. D’Aveni
Digital technology has already upended the media and information sectors. It’s about to do the same to the manufacturing economy, and pave the way for what can be called the “pan-industrial” strategy.
Nicholas Bloom et al.
New research suggests that a particular set of management practices, which the authors call structured management, is tightly linked to performance and success. For instance, consistent hiring, performance review, and incentive practices are as important to productivity as research and development investments, and more than twice as important as IT implementation. The research shows that manufacturing plants using more structured management practices have higher productivity and profitability.
Supply Chain and Logistics
María Jesús Sáenz and Elena Revilla
By planning for disruption from natural disasters, Cisco Systems improved its supply chain resilience.
Supply chain sustainability reporting depends on context, collaboration, and communication.
A new wave of data innovation offers unprecedented promise to crack the black box of effective urban deliveries.
Donna Marshall et al.
Today’s supply chains are required to be lean, agile, sustainable, and — increasingly — transparent.
Michael Hu and Sean T. Monahan
Effectively coordinating supply chains will increasingly require new approaches to data transparency.
Advanced risk identification tools require companies to take a new approach to supply chain resilience.
Karen A. Brown et al.
Projects can lose momentum if stakeholders grow skeptical. Here’s how to avert a ‘cycle of doubt.’
Nelson P. Repenning et al.
Articulating what problem you’re trying to solve is an important (and underrated) management skill.
There’s value in looking at good processes to figure out what works.
Mark Keil et al.
Will your next big IT project be on time and deliver what was promised? Maybe — but maybe not.
December 5, 2016 | Murali D.R. Chari, Kimberlee Luce, and Inder Thukral
A shortage of reliable information is common in emerging markets. Because such markets are heterogeneous, the sources and methods for market intelligence require modification before they can be transferred from one emerging market to another. Market intelligence is thus best viewed and managed as a strategic asset that multinationals should invest in keeping up to date.