Operations

Featured Operations Articles

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A Three-Point Approach to Measuring Supply Chain Sustainability

Supply chain sustainability reporting depends on context, collaboration, and communication.

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From the Archives: How to Reshore Manufacturing Successfully

Manufacturers thinking about bringing operations back to the U.S. need to weigh the challenges.

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Mastering the Market Intelligence Challenge

Multinationals need to start viewing market intelligence as a strategic asset in emerging markets.

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Project Management

Protect Your Project From Escalating Doubts

February 8, 2017 | Karen A. Brown, Nancy Lea Hyer, and Richard Ettenson

Many big projects start off well, but then lose momentum and spiral downward as skeptical stakeholders withdraw support. Executives need to identify common triggers that spark stakeholder concerns — and take action to avert the ‘cycle of doubt’ that can ensue.

Changing the Way Your Business Works

Organizing for New Technologies

When faced with an emerging technology, many companies have trouble responding — not because they don’t recognize how it impacts their business, but because they have difficulty managing the uncertainty around the new technology’s competitive viability. And when the technology significantly disrupts the company’s existing business, it can create structural impediments to pursuing opportunities.

Creating Management Processes Built for Change

The business literature is full of references to “agile” processes, but what are they? Agility refers to an organization’s ability to make timely, effective, and sustained changes that maintain superior performance. Agile organizations continuously adjust to changing circumstances by changing product offerings, entering or exiting markets, or building new capabilities. This strategy requires management processes that can support adaptability over time.

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Outsourcing IT

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The Long-Tail Strategy for IT Outsourcing

IT outsourcing has emerged as an important strategic tool for acquiring cutting-edge innovation.

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Improving Analytics Capabilities Through Crowdsourcing

Open-innovation platforms, used thoughtfully, can expand a company’s access to analytics talent.

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Winning the Digital War for Talent

Frontiers |

Talent management processes need a digital update, too.

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Should You Outsource Analytics?

Outsourcing analytics can offer benefits, but it requires a carefully constructed relationship.

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Supply Chain Management

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Expanding Globally

Harnessing the Best of Globalization

September 13, 2016 | William R. Kerr

Globalization offers significant opportunities, yet most companies approach key decisions haphazardly. Although the complexity of globalization means managers rarely can fully analyze a global business opportunity before they need to act, the basic tensions in global business models are straightforward. A simple analysis of global ventures along these dimensions can help entrepreneurs develop clearer expectations and decision-making processes.