Operations

Research shows that product returns decrease when online shoppers receive orders in a single, consolidated delivery.

Inflation and supply chain disruption are exposing the risks of relying on a subscription model in some markets.

Transparency about how minerals are sourced advances environmental justice and climate protection.

This issue of MIT SMR focuses on creating and managing successful, engaged teams in a pandemic-changed world.

Supply chain risks have become nearly incalculable. Managing them requires a capabilities-driven mindset.

To strengthen resiliency, companies need to build flexibility into the supply chain talent base.

Novo Nordisk’s Tonia Sideri explains how the pharma company uses AI to test new ideas before initiating tech projects.

Companies from Zoom to Slack lean on the product itself to find customers and convert them to paying.

Land O’Lakes’ CTO explains how data and artificial intelligence help the organization support agricultural production.

Digital twins can deliver immense benefits across a wide range of supply chains with the right implementation strategy.

Sowmya Gottipati shares how Estée Lauder uses AI to learn about customers and make better product recommendations.

Boeing’s Helen Lee discusses how the aviation giant is using technologies like AI to improve air traffic management.

Semiconductor manufacturers must invest in alternative sources for key materials to mitigate supply chain risks.

Learn how EY helped Italian beer maker Birra Peroni use blockchain to meet sustainability goals.

Strategists weigh in on the long-term effects of Russian sanctions on how companies respond to human rights abuses.

Based on a global survey, this article outlines six key features of future-ready operating models.

Learn how operating model transformation supports CP companies’ success now and in the future.

To remain competitive, companies must rethink their approach to front-line compensation, job design, and career paths.

Growing inflation and supply chain issues are raising concerns that a recession is looming. But companies can prepare.

A transportation and logistics company CEO discusses using AI to deliver biologics and vaccines safely and efficiently.