Technology Implementation
The Path to Digital Transformation
Whether your company was born digital or is just getting started on its path to digital transformation, these resources can help ensure alignment within your organization.
Operations
Latest
Technology Implementation
Working With Robots in a Post-Pandemic World
Despite advances in automation, good people and good techniques remain essential to manual work.
Matt Beane and Erik Brynjolfsson
Financial Management & Risk
Boosting Business Value by Reducing COVID-19 Transmission Risk
Risk mitigation is an important new priority for business operations during the pandemic.
Seth G. Benzell, Avinash Collis, and Christos Nicolaides
Supply Chains & Logistics
Data, Not Digitalization, Transforms the Post-Pandemic Supply Chain
Digitalization can’t deliver agility or reliability unless you first determine data access, quality, and lineage.
Michael Schrage
Developing Strategy
The Best of This Week
Pivoting in the pandemic, assessing supplier diversity initiatives, and creating a framework for discussing race.
The MIT SMR Editors
Supply Chains & Logistics
Maximizing the Benefits of B2B Supplier Diversification
Often dismissed as a “feel good” option, B2B supplier diversity initiatives can reap financial rewards.
Simha Mummalaneni and Jonathan Z. Zhang
Developing Strategy
The Best of This Week
Identifying postcrisis opportunities, marketing to nonbinary genders, and prioritizing during supply chain disruption.
The MIT SMR Editors
Supply Chains & Logistics
Who Gets What When Supply Chains Are Disrupted?
Past disruptions reveal how both ends of the supply chain can best handle product shortages.
Yossi Sheffi
Leading Change
Making Remote Work Work
MIT researcher Kristine Dery shares how to make remote work an opportunity for employees to excel.
Paul Michelman
Talent Management
Build a Diverse Team to Solve the AI Riddle
Computer scientists typically lead AI development, but teams with diverse expertise can build better systems.
Joseph Byrum
Sustainability
COVID-19, Climate, and the Clean Economy: Gigatrends Changing the World
It’s time to rethink resilience, in the context of sustainability and the current COVID-19 pandemic.
Andrew Winston and Paul Michelman
Developing Strategy
Will COVID-19 Make Companies Rethink Cities?
Our panel of academic experts discusses whether COVID-19 may push companies to migrate out of cities.
Operations
Your Business Is Too Complex to Be Digital
To compete digitally, leaders must attack the complexity that comes from layers of legacy systems.
Jeanne Ross
AI & Machine Learning
The Future of AI-Driven Customer Service
A webinar describes how to develop AI customer service chatbots that meet customer expectations.
P.V. Kannan and Allison Ryder
Innovation Strategy
The Best of This Week
Adjusting business strategies and plotting comebacks in the face of uncertainty.
The MIT SMR Editors
Global Strategy
Monitoring the COVID-19 Crisis From Space
What leaders can learn from near-real-time disaster monitoring data.
Michael Hudecheck, Charlotta Sirén, Dietmar Grichnik, and Joakim Wincent
Supply Chains & Logistics
Three Scenarios to Guide Your Global Supply Chain Recovery
The business climate remains unpredictable, but supply chain leaders should plot their comebacks.
David Simchi-Levi
Financial Management & Risk
Help Yourself to Research and Ideas You Can Use
The MIT SMR site is open to all through March 26 so readers can learn about crisis management.
Elizabeth Heichler
Supply Chains & Logistics
Is It Time to Rethink Globalized Supply Chains?
The COVID-19 pandemic underscores why disaster preparedness is vital for supply chain resilience.
Willy Shih
Financial Management & Risk
Is the COVID-19 Outbreak a Black Swan or the New Normal?
The kinds of challenges we face with the coronavirus point to permanent changes we must make.