Developing Strategy
The Best of This Week
Pivoting in the pandemic, assessing supplier diversity initiatives, and creating a framework for discussing race.
Operations
Latest
Supply Chains & Logistics
Maximizing the Benefits of B2B Supplier Diversification
Often dismissed as a “feel good” option, B2B supplier diversity initiatives can reap financial rewards.
Simha Mummalaneni and Jonathan Z. Zhang
Innovation Strategy
Accelerating Innovation Through a Network of Ecosystems
Use a networked approach to manage distributed innovation across teams, units, and regions.
Elizabeth J. Altman and Frank Nagle
Developing Strategy
The Best of This Week
Identifying postcrisis opportunities, marketing to nonbinary genders, and prioritizing during supply chain disruption.
The MIT SMR Editors
Supply Chains & Logistics
Who Gets What When Supply Chains Are Disrupted?
Past disruptions reveal how both ends of the supply chain can best handle product shortages.
Yossi Sheffi
Leading Change
Making Remote Work Work
MIT researcher Kristine Dery shares how to make remote work an opportunity for employees to excel.
Paul Michelman
Talent Management
Build a Diverse Team to Solve the AI Riddle
Computer scientists typically lead AI development, but teams with diverse expertise can build better systems.
Joseph Byrum
Developing Strategy
Will COVID-19 Make Companies Rethink Cities?
Our panel of academic experts discusses whether COVID-19 may push companies to migrate out of cities.
Operations
Your Business Is Too Complex to Be Digital
To compete digitally, leaders must attack the complexity that comes from layers of legacy systems.
Jeanne Ross
Customer Service
The Future of AI-Driven Customer Service
A webinar describes how to develop AI customer service chatbots that meet customer expectations.
P.V. Kannan and Allison Ryder
Innovation Strategy
The Best of This Week
Adjusting business strategies and plotting comebacks in the face of uncertainty.
The MIT SMR Editors
Global Operations
Monitoring the COVID-19 Crisis From Space
What leaders can learn from near-real-time disaster monitoring data.
Michael Hudecheck, Charlotta Sirén, Dietmar Grichnik, and Joakim Wincent
Supply Chains & Logistics
Three Scenarios to Guide Your Global Supply Chain Recovery
The business climate remains unpredictable, but supply chain leaders should plot their comebacks.
David Simchi-Levi
Financial Management & Risk
Help Yourself to Research and Ideas You Can Use
The MIT SMR site is open to all through March 26 so readers can learn about crisis management.
Elizabeth Heichler
Supply Chains & Logistics
Is It Time to Rethink Globalized Supply Chains?
The COVID-19 pandemic underscores why disaster preparedness is vital for supply chain resilience.
Willy Shih
Financial Management & Risk
Is the COVID-19 Outbreak a Black Swan or the New Normal?
The kinds of challenges we face with the coronavirus point to permanent changes we must make.
Andrew Winston
Technology Implementation
Using New Tech to Break Down Silos
A webinar explains how AI can improve communication and coordination across business units
Zoran Latinovic, Sharmila C. Chatterjee, and Ally MacDonald
Supply Chains & Logistics
12 Articles for Managing With Resilience in a Time of Uncertainty
Advice on supply chain resilience, leading remote teams, and risk management amid COVID-19 concerns.
Ally MacDonald
Financial Management & Risk
How Companies Can Respond to the Coronavirus
Managers can learn a lot from how organizations in China have been coping with the COVID-19 crisis.
Michael Hudecheck, Charlotta Sirén, Dietmar Grichnik, and Joakim Wincent
Marketing Strategy
Is Your Brand Getting Lost in the Online Shuffle?
Companies using e-commerce sites like Amazon must work to maintain a strong brand identity.