Operations

Sowmya Gottipati shares how Estée Lauder uses AI to learn about customers and make better product recommendations.

Boeing’s Helen Lee discusses how the aviation giant is using technologies like AI to improve air traffic management.

Semiconductor manufacturers must invest in alternative sources for key materials to mitigate supply chain risks.

Learn how EY helped Italian beer maker Birra Peroni use blockchain to meet sustainability goals.

Strategists weigh in on the long-term effects of Russian sanctions on how companies respond to human rights abuses.

Based on a global survey, this article outlines six key features of future-ready operating models.

Learn how operating model transformation supports CP companies’ success now and in the future.

To remain competitive, companies must rethink their approach to front-line compensation, job design, and career paths.

Growing inflation and supply chain issues are raising concerns that a recession is looming. But companies can prepare.

A transportation and logistics company CEO discusses using AI to deliver biologics and vaccines safely and efficiently.

Analyzing e-commerce clickstream data can give retailers insight into which delivery options customers prioritize.

We surveyed 370 CP company leaders about operational transformation trends. Here’s what we learned.

This survey-based report discusses how consumer products companies are overhauling their operations.

New research highlights that sustainable management is a fundamental business practice, not just a modern trend.

ExxonMobil’s Sarah Karthigan discusses leading AI projects that focus on self-healing strategies for IT operations.

Jobs in the post-pandemic era, the effects of relaxed hybrid rules, and the real causes of the supply chain crisis.

Based on a global CPG survey, this article discusses priorities for operating model transformation.

Just-in-time inventory management isn’t the source of the pandemic’s supply chain issues and product shortages.

Develop a “digital thread” that connects people, products, and processes internally and externally.

Strategy experts weigh in on what COVID-19 means for business strategy.