


Winter 1997 Issue
WINTER 1997 VOL. 38 · NO. 2 An Improvisational Model for Change Management: The Case of Groupware Technologies Successfully managing technological change involves the ability to improvise in response to unexpected opportunities. Organizational changes associated with technology implementation don’t have a beginning and an end; they are ongoing. The authors identify three types of change […]


Technology Implementation
An Improvisational Model for Change Management: The Case of Groupware Technologies
Wanda J. Orlikowski and J. Debra Hofman

Global Strategy
Success as the Source of Failure?: Competition and Cooperation in the Japanese Economy
Will the Japanese business system survive the current recession?
Hiroyuki Tezuka

Technology Implementation
The Magic Bullet Theory in IT-Enabled Transformation
M. Lynne Markus and Robert I. Benjamin



New Product Development
Integrating the Fuzzy Front End of New Product Development
Anil Khurana and Stephen R. Rosenthal

Project Management
The Matrix of Change
As a tool for business process reengineering, “the matrix” can help managers determine how to approach change and change management.