Innovation Strategy
Our Guide to the Spring 2025 Issue
This issue of MIT SMR offers insights on innovation, business strategy, employee motivation, partnerships, and more.
Key Performance Indicators
Latest
Analytics & Business Intelligence
Building One KPI to Rule Them All
Leaders detail Agoda’s development of a KPI that accounts for external factors and aids strategic goal alignment.
AI & Machine Learning
Improve Key Performance Indicators With AI
Researchers are seeing stronger business benefits when KPIs are adjusted with or created by AI tools.
AI & Machine Learning
AI Is Helping Companies Redefine, Not Just Improve, Performance
Researchers discuss the potential benefits of using artificial intelligence to redefine KPIs and strategic measurement.
Organizational Transformation
How the Wrong KPIs Doom Digital Transformation
Successful digital initiatives require metrics that track business results, not technology use.
Analytics & Business Intelligence
The Quest for a Killer KPI
Streamlined metrics can get people moving in the same direction and improve business performance.
Analytics & Business Intelligence
Rethinking Performance Management for Post-Pandemic Success
Recalibrating metrics to assess work-from-home performance is essential to ensuring that remote work actually works.
Developing Strategy
Don’t Let Metrics Critics Undermine Your Business
The true underperformers in this digital disruption era are not measures but their managers.
Analytics & Business Intelligence
Smart Strategies Require Smarter KPIs
Digital transformation empowers smarter KPIs.
Technology Implementation
Machine Learning in the Health Care Industry: Homing In on the KPIs That Matter
Burdened by an overabundance of KPIs, the health care sector can look to machine learning to force a focus on the metrics that matter most.
IT Governance & Leadership
Tomorrow’s KPI Dashboards Will Be Your Boss
As KPI dashboards evolve, they’re transforming how executives manage themselves.
Technology Implementation
Five Categories to Focus Your KPIs
Research shows greater KPI transparency and clearer alignment are key to overall KPI effectiveness.
Analytics & Business Intelligence
#MITSMRChat: Rethink Your KPIs and Target Your Customers More Effectively
Join us on Twitter to discuss how next-generation measurement can drive change in your organization.
Analytics & Business Intelligence
The Anatomy of Effective KPIs
KPIs measuring customer satisfaction and/or customer loyalty aren’t good enough anymore.
Analytics & Business Intelligence
Measure Your KPI Alignment
Are you on the path toward strong KPI alignment? Take this self-assessment to uncover challenges and opportunities based on your score.
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