Organizational Transformation

Researchers discuss the potential benefits of using artificial intelligence to redefine KPIs and strategic measurement.

Agility can lead to negative outcomes if leaders don’t recognize the pitfalls in its processes.

Transformation success requires moving beyond “digital IQ” by linking employee ability to performance outcomes.

Advice for leaders on successfully designing and implementing a matrix reporting structure in their organizations.

To succeed with AI, design applications and workflows that tap the best of what people and machines have to offer.

Learn what B2B leaders must do to help their companies achieve genuine digital transformation.

Two experts explain how and why financial services companies should develop purpose-led strategies.

Craft a plan for the last 100 days before a CEO’s departure to ensure a smooth leadership transition.

Leaders can successfully execute a digital transformation by achieving cultural balance between continuity and change.

Based on a global survey, this article outlines six key features of future-ready operating models.

The spring 2022 issue of MIT SMR focuses on how companies use KPIs to measure performance. Plus: What happy, rude, or activist employees bring to the table; strategic thinking for uncertain times.

Successful digital initiatives require metrics that track business results, not technology use.

Learn how operating model transformation supports CP companies’ success now and in the future.

Gerald C. (Jerry) Kane, Rich Nanda, and Anh Phillips, authors of the book The Transformation Myth, outline the traits and principles essential for adapting to disruption, especially following the COVID-19 pandemic.

The post-pandemic era requires a leadership mindset change about jobs and managerial expectations.

Based on a global CPG survey, this article discusses priorities for operating model transformation.

Based on a global survey, this article discusses operating-model trends at consumer-product companies.

Conventional ways of making strategy are inadequate amid uncertainty and complexity. Today, it requires moral purpose.

Organizations can benefit from taking a holistic approach toward digital transformation efforts.

George Westerman outlines how companies can re-think their assumptions about operating in a digital world post-pandemic.