



Leadership Skills
Discovering “Unk-Unks”
How innovators identify the critical things they don’t even know that they don’t know.
John W. Mullins



Collaboration
Overcoming Consumer Resistance to Innovation
Rosanna Garcia, Fleura Bardhi and Colette Friedrich


Organizational Behavior
How Project Leaders Can Overcome the Crisis of Silence
Five conversations — often avoided — are essential to the success of any high stakes project.
Joseph Grenny, David Maxfield and Andrew Shimberg



Global Strategy
Managing Executive Attention in the Global Company
Julian Birkinshaw, Cyril Bouquet and Tina C. Ambos

Global Strategy
The Challenge for Multinational Corporations in China: Think Local, Act Global
Seung Ho Park and Wilfried R. Vanhonacker



Executing Strategy
Closing the Gap Between Strategy and Execution
Strategy can be thought of as a loop with four steps: making sense of a situation, making choices, making things happen and making revisions.
Donald N. Sull



Culture
Measuring the Culture of Innovation
Research shows that the most important factor for driving innovation is company culture.
Larry Yu

A Comprehensive Approach to Security
Responding to the growing threat of identity theft.
David Wagner

Analytics & Business Intelligence
Delight or Despair
Avoiding the pitfalls in leveraging customer data.
M. Eric Johnson

Managing an Age-Diverse Work Force
The differences between veterans, boomers, Xers, Ys.