MIT SMR's research on Artificial Intelligence in the Enterprise explores the growing use of artificial intelligence in the business landscape. The exploration looks specifically at how AI is affecting the development and execution of strategy in organizations and how organizations can deploy the technology responsibly.

Read the 2024 research report, Learning to Manage Uncertainty, With AI.

Read the 2024 research report, The Future of Strategic Measurement: Enhancing KPIs With AI

Read the 2023 research report, Building Robust RAI Programs as Third-Party AI Tools Proliferate.

See what our expert panel has to say about the global adoption of RAI practices and principles.

Listen to the related podcast, Me, Myself and AI:

• Moderna's chief data and artificial intelligence officer outlines how the company used technology to accelerate the development of its COVID-19 vaccine
• PepsiCo's senior vice president of global net revenue management talks tech talent
• Hosts Sam Ransbotham and Shervin Khodabandeh learn how Salesforce's first chief ethics and humane use officer leads the software company to design products with responsible technology in mind

The Future of the Workforce initiative demands organizations fundamentally revisit how people and technology work together to create value.

For more:

• Read the 2022 report, Orchestrating Workforce Ecosystems
• Explore how workforce ecosystems strengthen organizations
• Learn about ways companies can redefine work for new value

Research on the ever-changing nature of leadership looks at the evolving mindsets and skills executives need to keep pace with changes in our fast-evolving world. The 2021 research report, “Leadership's Digital Transformation: Leading Purposefully in an Era of Context Collapse” suggests leaders have overlooked a crucial component in digital transformation: themselves. The report offers actionable recommendations to help leaders transform themselves and their organizations in critical ways.

For more:

• Learn the mix of behaviors, mindsets, and skills that are essential in the digital economy.
• Consider key questions as digitalization forces us to redefine effective leadership
• Discover one key attribute of successful leaders
• Learn why great leaders are first great communicators

MIT SMR’s research on performance management focuses on the tensions between traditional ways of working and newer styles of team-based collaboration and the implications they have for managing individual, team, and organizational performance. Through interview-driven research reports and case studies, the initiative explores the benefits and dangers of technological approaches to feedback and performance improvement, implications for the human resources function, and the future of organizational structures.

For more:

• Read the 2019 Global Executive Study and Research Report Performance Management’s Digital Shift
• Explore how IBM revitalized its PM in the case study: Rebooting Work for a Digital Era
• Learn coaching best practices from ADP’s chief behavioral economist
• Dive into DBS Bank’s digital transformation efforts

The Strategic Measurement initiative explores leadership's burgeoning use of next-generation measures, including key performance indicators. Through a series of research reports, video interviews, and an interactive self-assessment, these programs explore the role of key performance indicators (KPIs) as a leadership tool. A key, cross-cutting theme is to develop a deeper understanding of best practices around KPIs: What distinguishes KPIs from other metrics?

For more:

• Read the 2018 Global Executive Study and Research report
• Assess your own KPI alignment
• Explore the value of machine learning in strategic decision-making
• Dig deeper into customer-focused KPIs

The Digital Leadership initiative explores the growing use of digital technologies in the business landscape. Through a series of annual reports, blogs, articles, and case studies, the exploration examines how companies are cultivating opportunities and addressing risks in a fast-moving, digital environment.

Read the latest research report, Accelerating Digital Innovation Inside and Out.

For more on digital leadership:

• Is the right group leading your digital initiatives?
• Digital transformation is a misnomer
• Plan for the future of work

The Competing With Data and Analytics initiative has investigated how technology enables competitiveness, answering the key question: How are organizations leveraging data and analytics to increase operational efficiency, engage key stakeholders, and report on business successes?

For more, consider:

• How data and analytics can improve customer engagement for B2B and B2C organizations alike
• The case for regulating digital titans’ APIs
• How to avoid sampling bias in your data
• Keys to building a winning analytics team

MIT Sloan Management Review and The Boston Consulting Group (BCG) focused for eight years on the topic of sustainability. Over the course of the program, the partnership produced cutting-edge research on business adoption of sustainable practices and the integration of sustainability into business strategy.

We developed detailed analyses of the business cases for sustainability, sustainability-related profitability, and issues around collaboration and investment. Our recent focus has been the interface between corporations and the benefits of sustainable business practices.

As organizations continue to champion the value of data to shape their futures, MIT SMR took a closer look at the internet of things. Our research found that obtaining business value using the connections the IoT creates between an organization and its customers, suppliers, and competitors depends on companies’ willingness to share data with other organizations.

For more, explore:

• The top three elements of IoT success
• The data security needed to implement IoT initiatives
• Opportunities for operational cost savings using IoT technologies

MIT SMR first investigated the topic of social business in 2010, long before Facebook boasted billions of monthly users and dominated digital advertising spending and e-commerce logins.

Our initial research and new thought leadership explore the challenges and opportunities presented by social media.

For further reading:

• How social media networks can limit the flow of new information
• Why C-suite support is critical to social business success
• Strategies for shepherding the successful implementation of enterprise social media platforms
• Finding the right role for social media in innovation