
Social Media
What Do Strategy Experts Think of Elon Musk’s Twitter Blue Policy?
Experts consider whether charging for user verification will lead to increased user engagement and trust on Twitter.
Experts consider whether charging for user verification will lead to increased user engagement and trust on Twitter.
Sanjay Nichani discusses how Peloton Interactive is using computer vision technology in its newest home fitness product.
In a Q&A, Eventbrite CMO Tamara Mendelsohn discusses how the pandemic deepened the company’s connections with customers.
MIT’s Michael Schrage asks: “Who do you want your customers to become?”
A new working paper looks at customers’ role in innovation in a service industry: banking.
Designers at restaurants and theme parks are leading the way in thinking about how to make waiting in line more pleasant.