Managing Technology

A panel of experts weighs in on whether mature responsible artificial intelligence programs mitigate system failures.

ADP’s Jack Berkowitz explains the benefits of having data strategy, data products, and AI oversight within the CDO role.

The CEO and COO of DirectBooks discuss the innovation approach behind the financial communications platform.

The 2022 MIT SMR-BCG responsible AI report finds that leaders view RAI as important but few prioritize it in practice.

Executives from TCS and Equifax discuss why true digital transformation requires cultural change.

Novo Nordisk’s Tonia Sideri explains how the pharma company uses AI to test new ideas before initiating tech projects.

This case study describes how Honeywell and EY teamed up to build a powerful compliance scorecard.

Successful AI adoption requires developers to think beyond business goals and address end users’ workflow concerns.

Companies from Zoom to Slack lean on the product itself to find customers and convert them to paying.

Two executives discuss why companies must provide relevant, personalized employee experiences.

Digital twins can deliver immense benefits across a wide range of supply chains with the right implementation strategy.

Learn what B2B leaders must do to help their companies achieve genuine digital transformation.

Disciplined experimentation is bringing the use of artificial intelligence into clinical health care at Mayo Clinic.

Leaders need to help their business and IT staff better respect each other’s capabilities.

Successful cyberattacks often result from isolated decisions made without fully considering the potential consequences.

Plenty of organizations dabble with AI, but Mastercard’s capabilities — and confidence — set it apart.

Sowmya Gottipati shares how Estée Lauder uses AI to learn about customers and make better product recommendations.

Boeing’s Helen Lee discusses how the aviation giant is using technologies like AI to improve air traffic management.

Learn how the hospitality industry is improving guest experiences and reimagining loyalty programs.

Code reuse is common, but leaders must be aware of potential vulnerabilities to mitigate exposure to risk.