Managing Technology

Disciplined experimentation is bringing the use of artificial intelligence into clinical health care at Mayo Clinic.

Leaders need to help their business and IT staff better respect each other’s capabilities.

Successful cyberattacks often result from isolated decisions made without fully considering the potential consequences.

Plenty of organizations dabble with AI, but Mastercard’s capabilities — and confidence — set it apart.

Sowmya Gottipati shares how Estée Lauder uses AI to learn about customers and make better product recommendations.

Boeing’s Helen Lee discusses how the aviation giant is using technologies like AI to improve air traffic management.

Learn how the hospitality industry is improving guest experiences and reimagining loyalty programs.

Code reuse is common, but leaders must be aware of potential vulnerabilities to mitigate exposure to risk.

EBay’s chief artificial intelligence officer shares how the e-commerce platform uses AI to help both buyers and sellers.

Join us to learn about strategies for great customer experiences in a variety of industries.

Lessons and insights from past cyberattacks can help companies prepare and respond more successfully to future threats.

Deciding whether to pay up when cybercriminals hold data hostage may depend on choices made long before an attack.

Successful AI adoption requires developers to think beyond business goals and address end users’ workflow concerns.

Using differential privacy to safeguard personal information when sharing data still requires a high level of expertise.

In a Q&A, two Alaska Airlines executives discuss the technology integration challenges of a corporate acquisition.

Health care organizations are seeing significant savings using AI in administrative systems.

Leaders can successfully execute a digital transformation by achieving cultural balance between continuity and change.

Strategists discuss whether blockchain will be a disruptive or sustaining innovation for the financial sector.

Technology can help ease nurses’ workloads, but leaders must first gauge its potential effect on their daily work lives.

Successful digital initiatives require metrics that track business results, not technology use.