
Quality & Service
AI in Aerospace: Boeing’s Helen Lee
Boeing’s Helen Lee discusses how the aviation giant is using technologies like AI to improve air traffic management.
Boeing’s Helen Lee discusses how the aviation giant is using technologies like AI to improve air traffic management.
To gain agility, leaders must deconstruct jobs into tasks and deploy workers based on their skills.
Managers’ intuition about how customers will feel about decisions made by algorithms rather than humans is often wrong.
Sidney Madison Prescott explains how Spotify uses AI to free up workers to focus on more value-added, creative tasks.
Workers’ creativity will provide job security — even as robots take on parts of their roles.
Monolithic, highly interdependent organizations can become modular ones by embracing microservices.
A dedicated team can help maximize the utility — and competitive advantage — of automation systems.
This webinar outlines how human-AI collaboration leads to measurable results for organizations.
New technologies can help solve critical global problems in energy, medicine, and urban planning.
To gain business agility, leaders must deconstruct jobs into tasks and deploy workers based on their skills.
Recommendation engines promise to revolutionize how customers buy and employees work.
Despite advances in automation, good people and good techniques remain essential to manual work.
Shareholders and stakeholders, data science’s pandemic shift, and combating workplace discrimination.
Cognitive automation could help managers make better decisions more quickly in the wake of COVID-19.
The increasing adoption of AI and robots has implications for jobs, biases, and data privacy.
Oxford economist Carl Frey says we must prepare for the inevitable pain of technological progress.
AI and automation are changing labor markets worldwide, but developing nations will be hit hardest.
Three crucial steps can help companies overcome legacy approaches — without automating everything.
Avoiding the technology trap, AI needs a human touch, and good storytelling with data.
History shows we should focus more on policy than technology challenges when confronting automation.