Technology Implementation

Companies can deliver services more efficiently as modular tasks that can be shifted among global teams and locations.

Leaders’ implicit biases toward new technology can cause them to make poor investment decisions.

Returning “boomerang” CEOs, job crafting, and working with robots.

Despite advances in automation, good people and good techniques remain essential to manual work.

The ease with which consumers have adapted to rapid change signals a future of more disruption.

A Q&A with AWS’s Michelle K. Lee on the challenges and advantages of adopting machine learning.

In a virtual work environment, organizations must reassess their cybersecurity risk profile and IT strategy.

Ask these four questions to determine whether your AI system is really an AI solution.

Cognitive automation could help managers make better decisions more quickly in the wake of COVID-19.

Recent research from BCG and PTC illustrates the power of using augmented reality (AR) and internet of things (IoT) technology together.

Understanding how cybersecurity and cyber resilience differ is key to effectively responding to cyberthreats.

No amount of tech investment can outweigh closing the human performance gap — the best defense against cyberattacks.

This infographic highlights research findings on technology governance issues key to implementing trusted AI.

How to boost innovation capacity and institutional pride, and addressing tech inequity and the ethics of automation.

Companies must think critically about how to address the issue of technology access and inequity throughout the COVID-19 crisis.

The threat of voice-based cybercrime is growing along with the use of voice-directed digital assistants.

Kimberly Nevala, Peter Guerra, Rob Stillwell, and Capt. Michael J. Kanaan discuss how to connect strategic objectives to AI use cases.

New AI applications have immense potential to revolutionize communication and deepen human relationships.

A webinar describes how to develop AI customer service chatbots that meet customer expectations.

Seamless connectivity dramatically increases convenience along with cyber risk.