Research Highlight

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How Scenario Planning Influences Strategic Decisions

  • Research Highlight
  • Read Time: 11 min 

Anecdotal evidence suggests that considering various scenarios helps strengthen decision making. To test this idea, researchers offered a scenario-based workshop to executives to see how considering scenarios affected decisions. They found that though participants’ confidence in their choices never wavered, the strategic choices they made before the exercise often changed dramatically after viewing the scenarios, with a tendency to become more flexible and focused on long-term value.

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Internet of Things in Motion: Analytics and Transportation

  • Research Highlight
  • Read Time: 6 min 

Vast amounts of data are being analyzed to literally help trains run on time. With digitization capturing data on everything from the weight of connected rail cars to the quality of tracks to the terrain trains are traveling through, railway companies are now able to predict when breakdowns might occur and fix those trains proactively. The results are breathtaking: nearly 100% availability of operational trains.

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Managing Tensions Between New and Existing Business Models

  • Research Highlight
  • Read Time: 7 min 

Exploring new business models may be a good way to stay competitive, but doing so can create tensions internally, in areas such as organizational structure and competition for resources. Companies exploring business model innovation may not recognize the inevitability of these tensions and thus be poorly prepared to manage them. But understanding these issues may lessen some of the organizational challenges associated with business model innovation.

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Navigating the Patent Minefield Through Consortia

  • Research Highlight
  • Read Time: 10 min 

Bringing high-tech inventions built on patented technologies to market can be complicated and risky. The threat of added costs from patent infringement lawsuits has led technology companies to pool their talents — and patents — in technology consortia. Joining a tech consortium requires managers to weigh intellectual property value against the value of future collaborations and assess the consortium’s pros and cons for innovation, competition, and market creation.

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How Boards Botch CEO Succession

  • Research Highlight
  • Read Time: 10 min 

The strategic importance of CEO succession is indisputable, and the elements of effective succession planning have long been known. So why do many boards plan poorly for CEO succession when the cost of failure is so high? Research finds three key reasons: Hiring criteria are not aligned with strategic needs, boards are reluctant to antagonize the incumbent CEO, and many boards aren’t developing the executives below the CEO and top team.

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Leveraging Smart Data and Internet of Things to Realize Mass Customization

  • Research Highlight
  • Read Time: 1 min 

In an on-demand webinar, Wolfgang Gruel and Frank Piller detail new experiments in personal transportation. Gruel and Piller say that transportation customers are on the cusp of having seamless travel experiences that synchronize all transit options: schedules, traffic conditions, and personal preferences. But making this vision a reality requires knitting together previously independent systems — in part through smart data and the Internet of Things.

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Learning the Art of Business Improvisation

The ability to innovate and rapidly respond to changes in the business environment is critical to competitiveness and success. Improvisation and experimentation combined with focus and flexibility are needed to identify new business opportunities and effectively execute projects. But while improvisation may seem to be spontaneous, managers can foster it through the deliberate development of certain processes and capabilities in an organization’s culture, team structure, and management practices.

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How Crowdfunding Influences Innovation

Crowdfunding is changing how entrepreneurs bring new products to market. It has allowed thousands of innovating entrepreneurs to raise money, build brand awareness, and join a broader conversation with large numbers of potential backers — all while still in the product development process. But crowdfunding’s potential goes beyond financing and marketing. The people who back projects can also be important sources for product feedback and ideas.

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Just How Smart Are Smart Machines?

Managers don’t expect to see machines displacing knowledge workers anytime soon. Instead, they expect computing technology to augment rather than replace the work of humans. But in the face of a sprawling and fast-evolving set of opportunities, what forms should that augmentation take? Davenport and Kirby, authors of “Only Humans Need Apply: Winners and Losers in the Age of Smart Machines,” examine what cognitive technologies managers should be monitoring closely and what they should be applying now.

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Cognitive Technologies: The Next Step Up for Data and Analytics

This free on-demand webinar offers context for understanding cognitive technology offerings. It focuses on what technology capabilities will be available — and what tasks will still require human input. Topics include artificial intelligence, automation, and business rules for making cognitive technology functional. Presenters Thomas H. Davenport and Julia Kirby are co-authors of the forthcoming book Only Humans Need Apply: Winners and Losers in the Age of Smart Machines.

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Leading by the Numbers

It can be difficult for finance professionals to transition to broader leadership roles. Leadership development, it turns out, is different for people from finance backgrounds. But five changes in how they approach their job can help them succeed when taking on broader roles in an organization. Those changes include transitioning from being the expert to being someone who leverages expertise, and being able to unleash their thinking to see that a problem can have multiple plausible solutions.

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How to Reconnect for Maximum Impact

Reconnecting with people from previous chapters of one’s life (such as former colleagues, old friends, and other associates) is as valuable, if not more so, than connecting with currently active ties. But some reconnections are more beneficial than others. The challenge: selecting the best ones. The most valuable reconnections often turn out to be people who provide novelty, which can mean reaching out to reconnect with higher-status people or to people you didn’t know very well to begin with.

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Turning Content Viewers Into Subscribers

Content websites can more readily convert site visitors into paying customers by prompting visitors to gradually increase their social engagement with the site — using a concept the authors call the “ladder of participation.” This means thinking strategically about using site engagement to improve conversion. It also means taking an active role in encouraging users to climb the ladder of participation and move quickly up its rungs.

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A New Vision for Personal Transportation

Smart data and mass customization have the potential to radically change the way trips are planned. Already, the Boston-based startup Bridj is piloting a dynamic bus system that optimizes routing in response to demand, while Düsseldorf Airport is piloting a robotic parking system in which users just drop off their cars, which are then parked automatically. In the future, intermodal routing could provide customers with a seamless experience and reshape the transportation infrastructure.

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Getting Workplace Safety Right

Companies aiming to be competitive in the long term do not see safety and productivity as trade-offs. Research drawn from multiple studies conducted with the support of companies, unions, and regulators in the United States and Canada finds no evidence that protecting the workforce harms competitiveness. “Once companies understand that safety is not the enemy of efficiency,” the authors write, “they can begin to build organizational safety capabilities.”

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What Email Reveals About Your Organization

By studying data from email archives and other sources, managers can gain surprising insights about how groups should be organized and about which communications patterns are most successful. Anonymized analysis of internal information communication found that creative people, for instance, work more productively on projects with strong leaders than on collaborations without a clear leader. In addition, in many situations, groups of leaders taking turns worked better at sparking creativity.

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How Workplace Fairness Affects Employee Commitment

Managers have an opportunity to interrupt a sometimes vicious cycle between trust and commitment. The relationship between workers’ trust in decision-making authorities and their commitment toward the organization is a self-perpetuating one, and organizations can achieve a higher level of workforce engagement by proactively building and maintaining trust-based relationships. The key, research finds, appears to be the continuous anticipation and management of the so-called “expectation-experience gap.”

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Flourishing in the Face of Supply Chain Disruption

  • Research Highlight
  • Read Time: 1 min 

In a webinar, Joseph Fiksel and Keely Croxton of The Ohio State University explain how proactive managers create innovative, dynamic organizations that can prosper under any circumstances. “We define resilience as the capacity to survive, adapt, and flourish in the face of turbulent change and uncertainty,” Fiskel said. Their research-based methodology identifies important supply chain vulnerabilities and sets priorities for strengthening capabilities.

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How to Avoid Platform Traps

Many of today’s most successful technology businesses— including Apple, Facebook, and Uber — are built on a platform-based business model. But the increasing popularity of platform strategies masks a difficult truth: Such strategies are hard to execute well, and they are prone to several common pitfalls. Those platform traps include growth with no strategic focus, pursuing an intermediate approach between the mass market and a niche, and overlooking the value proposition of partners.

Image courtesy of Workspring.

Should Your Company Embrace Coworking?

Coworking spaces can open the door to serendipitous encounters that inspire innovation, new products, and different ways of thinking. The coworking movement developed to provide community and a collaborative working environment for independent and remote workers. Now some large, traditional companies are adopting certain aspects of coworking as part of their overall workplace strategies. They see sharing space as a way to tap into new ideas and to provide flexibility and autonomy to employees.

Showing 1-20 of 248