The COVID-19 pandemic has permanently changed social norms. Although there will be enormous challenges ahead, these changes nonetheless offer business leaders an opportunity to create a future that’s different from — and better than — the prepandemic “business as usual.”
Our systems of belief, technology, and cultural practices have shaped what many of us think of as “the office.”
Managing home-office working will require a combination of technology deployment and job redesign.
The right communication during a crisis can help teams be more connected — and productive.
Leaders can have more influence if they emphasize the people behind the numbers.