
Customers
To Cut Costs, Know Your Customer
In B2B, pandemic-driven cost initiatives should be guided by an intense focus on customer value.
In B2B, pandemic-driven cost initiatives should be guided by an intense focus on customer value.
Data on its own has value, but insights from that data substantially increase its value.
Part 4 of our eight-part video series looks at how digital simulation makes product testing more efficient.
Closely observing how work is done in your business can yield many opportunities for improvements.
Big data is far from a fad in modern business — it’s a method of managing information that’s here for the long haul.
One question to ask: What should your organization stop doing?
There comes a time when corporate governance has little influence over performance, because competitive forces cut away at management fat.