Social distancing has renewed consumer interest in high-touch, full-service business models.
How to harness sensor data to generate new value and revenue for traditional products and services.
Mohan Subramaniam and Mikolaj Jan Piskorski
The authors of The Business of Platforms outline the myths and pitfalls of platform strategy.
Michael A. Cusumano, Annabelle Gawer, and David B. Yoffie, interviewed by Allyson MacDonald
Three questions can help inform how network interactions drive value for platform companies.