Gender

This issue of MIT SMR focuses on customer relationships and their connection to innovation and value.

Analysis shows that women in senior leadership are largely stuck in support functions, not moving into key operating roles.

If more women are to be promoted into leadership posts in the financial services industry, a cultural change is needed.

In a Q&A, author and consultant Ruchika Tulshyan discusses her work toward opening the lens of inclusion for leaders.

Work assignments can be powerful tools to propel employees’ growth when assessed and used deliberately.

Organizational network analysis reveals more effective ways to be more inclusive of employees from marginalized groups.

People can take meaningful steps to become more effective allies for members of marginalized groups at work.

The data science management process, job moves for pay equity, and political concerns in M&As.

Female executives can command bigger pay increases than men by switching jobs.

New research on subtle gender bias highlights the anxiety underpinning biased behavior and suggests ways to defuse it.

Sponsors can play a role in growing and strengthening the pipeline of women leaders in organizations.

The most important factor in attracting and retaining women in the tech sector is having an inclusive workplace culture.

To show respect for individuality, leaders should support the use of personal pronouns in communication.

Protocols that are used to root out bias in AI tools can— and must — be turned on the industry itself.

Brands can no longer rely solely on outdated tropes to connect with increasingly diverse consumers.

Pipeline’s Katica Roy explains how AI can help change the narrative around workplace gender bias.

Recruiting women directors can pave the way for long-term support of innovation and creativity.

There are specific ways for women to be more successful in pitch situations.

Companies that advocate for rights issues can improve performance and impact public opinion.

Supporting women will help companies compete in the innovation economy.