Customers
Investing in the Last Mile: PayPal’s Khatereh Khodavirdi
Data science leader Khatereh Khodavirdi discusses how PayPal uses AI and machine learning for customer personalization.
Information Management
Latest
Customers
Keeping Humans in the (Feedback) Loop: Orangetheory Fitness’s Ameen Kazerouni
Orangetheory Fitness members get the most out of their group workouts with some help from both AI and human coaches.
IT Governance & Leadership
Tech and Ethics: The World Economic Forum’s Kay Firth-Butterfield on Doing the Right Thing in AI
Business — and society — should think of the governance of AI as an enabler rather than a constraint.
Collaboration
How to Get Others to Adopt Your Recommendation
To sell your ideas, you have to understand what your particular audience needs to hear.
MIT SMR and MIT Press Announce Book Publishing Partnership
MIT SMR and MIT Press join to launch new book series exploring the digital frontiers of management.
Global Strategy
Mastering the Market Intelligence Challenge
Multinationals need to start viewing market intelligence as a strategic asset in emerging markets.
Collaboration
Halting the Corporate Brain Drain
Digital tools can reshape the relationship between organizations and retiring employees.
Financial Management & Risk
How Transparency Changes Business
The Winter 2016 issue of MIT SMR explores how transparency effects the power structure.
Leadership Skills
How to Manage Too Many Good Choices
It’s easier to make good decisions if you remove yourself from information overload and consider choices more abstractly.
Data & Data Culture
Are Data Scientists Really a Breed Apart?
What differentiates data scientists from other quantitative analysts? It’s partly their skill set and partly their mind set.
Leadership Skills
Why You Decide the Way You Do
Six scholarly articles offer intriguing insights into factors that can affect the decision-making process.
Analytics & Business Intelligence
Using Simulated Experience to Make Sense of Big Data
Simulations can help shrink the gap between what analysts try to explain and what decision makers understand.
Analytics & Business Intelligence
How Big Data is Influencing Big Companies
A recent survey sheds light on what large organizations are actually doing with big data initiatives.
Innovation Strategy
Value-Creation, Experiments, and Why IT Does Matter
Information technology matters when a company works backward from the value it wants to create.
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