Technology Implementation

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You’re Going Digital — Now What?

Plotting digital change is heady, exciting stuff. But success depends less on inspiration at the 30,000-foot level than on the way people on the front lines implement new digital tools. Most leaders aren’t laying a foundation for employees to succeed, largely because they don’t have any idea what really happens at the ground level. To avoid that fate, they must understand the phases of digital adoption and then plan in reverse to create the right conditions.

Seven Key Steps for the Evolving CIO

  • Read Time: 7 min 

As “digital” becomes the competitive priority in every industry, CIOs must lead their companies’ digital transformation — which requires much more than technology leadership. The technical side of operations — communications networks, software applications, and data management and security — must still run smoothly, CIOs must also adopt new practices and missions if they’re to evolve into transformative digital leaders.

Winning With AI

AI promises rewards but also comes with risks ― namely, that competitors figure out how to successfully use it before you do. This year’s 2019 MIT SMR-BCG Artificial Intelligence Global Executive Study and Research Report shows early AI winners are focused on organization-wide alignment, investment, and integration.

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People and Machines: Partners in Innovation

Thoughtful adoption of intelligent technologies will be essential to survival for many companies. But simply implementing the latest technologies and automation tools won’t be enough. Success will depend on whether organizations use them to innovate in their operations and in their products and services—and whether they acquire and develop the human capital to do so.

Rebooting Work for a Digital Era

Until recently, IBM’s performance management system followed a traditional approach that revolved around yearlong cycles, ratings, and annual reviews. This case study explores how, after recognizing that the model was holding back the organization, IBM reimagined its performance management system with a model that favors speed and innovation and cultivates a high-performance culture.

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Planning for the Human-Digital Workforce

  • Video | Runtime: 1:03:22

Automation is a scary word for the average worker, but implemented correctly, it can have enormous benefits for companies, customers, and even the workforce. In this webinar, automation expert Mary Lacity explains how thoughtful adoption of bots and automated services can make the difference in the outcome for all stakeholders.

Artificial Intelligence in Business Gets Real

Companies are looking to artificial intelligence to create business value, and as MIT Sloan Management Review’s 2018 Global Executive Study and Research Report on AI shows, Pioneer organizations are pulling ahead of their counterparts. By deepening their commitment to AI and focusing on revenue-generating applications over cost savings, these early implementers are positioning themselves to reap the benefits of AI at scale.

How Emotion-Sensing Technology Can Reshape the Workplace

New emotion-sensing technologies can help employees make better decisions, improve concentration, alleviate stress, and adopt healthier and more productive work styles. But companies must address important privacy issues.

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