The COVID-19 pandemic has permanently changed social norms. Although there will be enormous challenges ahead, these changes nonetheless offer business leaders an opportunity to create a future that’s different from — and better than — the prepandemic “business as usual.”
The ease with which consumers have adapted to rapid change signals a future of more disruption.
Paul Nunes, Annette Rippert, and Larry Downes
Past pandemics changed the course of history, but our knowledge economy may limit the impact of COVID-19.
Strategically guarding against panic, passivity, and impulsivity can help companies cope with uncertainty.
A pharmaceutical giant enlists a consultant to help create an industry-leading global compliance system.
MIT SMR Connections
Social distancing has renewed consumer interest in high-touch, full-service business models.
A country’s mix of occupations, technology backbone, and demographics impacts its conditions for remote work.
Sarah H. Bana, Seth G. Benzell, and Rodrigo Razo Solares
How to harness sensor data to generate new value and revenue for traditional products and services.
Mohan Subramaniam and Mikolaj Jan Piskorski
Use a networked approach to manage distributed innovation across teams, units, and regions.
Elizabeth J. Altman and Frank Nagle
The race to develop treatments and a vaccine for COVID-19 highlights the value of repurposing solutions.