Talent Management

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HR Information Disclosure

Although most large corporations routinely collect data on employee turnover, benefits expenditures, training costs and so on, they rarely make that information public. But that could be a mistake, claim Fabienne Autier, associate professor of human resources management, and Rodolphe Durand, associate professor of strategy, both with E.M.

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The Hidden Leverage of Human Capital

In times of adversity, many organizations miss the opportunity to rethink their business model to optimize their positioning for the recovery ahead. Recessionary economies may not require re-engineering or moving noncore competencies outside the organization for greater efficiency. Oxman suggests four critical ways to prepare for economic recovery.

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Building Competitive Advantage Through People

Forget capital; it‘s relatively easy to obtain. The scarce, sought-after strategic resource is expertise, which comes in the form of employees. With people in ascendancy over capital, say the authors, it is time to recall what a company actually is: a social institution designed to engage people in the achievement of a valuable and meaningful purpose.

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Intellectual Capital = Competence x Commitment

Commitment and competence are embedded in how each employee thinks about and does his or her work and in how a company is organized to accomplish work. This intellectual capital is, according to the author, a firm’s only appreciable asset. He outlines three ways to build employee commitment and five tools for increasing competence in a firm, site, business and plant.

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Rebuilding Behavioral Context: Turn Process Reengineering into People Rejuvenation

Why are some companies able to remain vital, even after extensive reengineering, while others flounder and fail? The answer, according to these authors, lies in a company’s ability to rejuvenate its employees by establishing a behavioral context with four characteristics — discipline, support, trust and stretch. The authors show how companies like Intel and 3M have been able to renew themselves by creating an environment in which people are the most important resource.

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Empowering Service Employees

THE PRODUCTION-LINE APPROACH TO SERVICE IS BEING CHALLENGED BY AN EMPLOYEE EMPOWERMENT APPROACH. DESPITE ITS GROWING POPULARITY, many managers are still uncertain about empowerment’s impact. The authors describe the returns a company can expect from empowering service employees, which include a number of favorable business results, but new management challenges as well.

Showing 41-59 of 59