Frontiers

Exploring the Digital Future of Management

Today on the Frontiers of Management

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Beyond a ‘Winner-Takes-All’ Strategy for Platforms

Three questions can help inform how network interactions drive value for platform companies.

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Unlocking the Value of Augmented Reality Data

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AR sensor data helps businesses optimize user experience and value.

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Key Words for Digital Transformation

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Adobe has transformed itself by embracing the technological forces that could have been the harbingers of its demise.

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Webinar: AI In Practice

Putting Artificial Intelligence to Work

December 14, 2018 | Thomas H. Davenport and Paul Michelman

For companies just starting their investigation of AI’s capabilities, there’s a lot to think about. What can AI do for your company to provide value? And just as important: What can’t it do? A third consideration that many companies overlook (but shouldn’t) lies in the realm of ethics: Understanding when AI offers a capability that companies could use, but should not.

“Cultivating Today’s Virtual Teams”

This collection of MIT SMR articles delves into how today’s employees operate anywhere and everywhere, thanks to technology and flexible work environments. (Registration required.)

Articles included in this collection:

Five Ways to Improve Communication in Virtual Teams
By N. Sharon Hill and Kathryn M. Bartol

Should Your Company Embrace Coworking?
By Gretchen M. Spreitzer, Lyndon E. Garrett, and Peter Bacevice

The Unique Challenges of Cross-Boundary Collaboration
By Amy Edmondson, interviewed by Frieda Klotz

Cultivating Today’s Mobile Workforce - PDF

Brother

Free download of this collection MIT SMR articles is brought to you by Brother Business Solutions.

Business In the Cloud

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IBM’s New Battle in the Cloud

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IBM’s investment in Red Hat is a bet for making inroads into cloud infrastructure.

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What Cloud Localization Means for Organizations

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Cloud computing with rigid borders and boundaries will become a reality in the near term.

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Is Your Security Team Built for the Cloud and Edge Computing Era?

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Cybersecurity can no longer be an add-on — companies must invest in future-proofing their systems.

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Digital Transformation

Key Words for Digital Transformation

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December 4, 2018 | Shantanu Narayen, interviewed by Paul Michelman

By many rights, one might have expected to find Adobe on the register of companies disrupted by digital. And yet the 35-year-old software developer has persevered by embracing the very technological forces ― think cloud, mobile, platforms, IoT ― that could very well have been the harbingers of demise for a legacy producer of packaged software designed for the desktop.

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Customer Service in the Digital Realm

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Cybersecurity

Is Your Company Ready for a Cyberattack?

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Increasingly, military-inspired exercises are becoming standard elements of corporate risk mitigation and resiliency efforts. They include tabletop exercises,” designed to help executives envision how they would handle different risk scenarios; “red team exercises,” designed to ferret out weaknesses through contained attacks conducted internally to see how cybersecurity teams respond; and engaging ethical hackers to test the organization’s cybersecurity defenses.

The Trouble With Cybersecurity Management

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To better prepare for growing cyber threats, organizations and managers must build awareness about the complexity of cybersecurity and adopt training programs that mimic real-world scenarios. One option is “management flight simulators” that let experienced and novice managers run simulations to learn how to respond to cyberattacks.

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Using Digital Communication to Drive Digital Change

Leaders trying to get their organizations to adopt new technologies or ways of thinking tend to kick things off with inspirational speeches, but then communication grinds to a halt. The lack of information leads to doubt, cynicism, and anxiety — emotions that quickly become obstacles to change. To fix this problem, leaders should model the behaviors they want to see, using digital tools to deliver a steady stream of messages to employees and gathering and responding to feedback.

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