Volume 61, Issue #1
Fall 2019 Issue
This issue features a collection of articles on collaborating with impact.
Special Report: Collaborating With Impact
From the Editor
Leading Change
What We Publish, and Why
Here’s what we look for in the articles we consider. Are we accomplishing what we set out to do?
Features
Financial Management & Risk
Casting the Dark Web in a New Light
A value chain lens reveals a growing cybercrime ecosystem and new strategies for combating it.
Customers
The Magic That Makes Customer Experiences Stick
The most memorable experiences are suffused with emotion — not extra features or value for money.
Developing Strategy
Creating Digital Offerings Customers Will Buy
Find the sweet spot between what digital technologies can deliver and what customers need.
Analytics & Business Intelligence
How Algorithms Can Diversify the Startup Pool
Data and algorithms can mitigate gender bias in venture capital funding.
The 2019 Richard Beckhard Memorial Prize
Culture
The 2019 Richard Beckhard Memorial Prize
The winner of the 2018 Beckhard Prize is “Building an Ethically Strong Organization,” by Catherine Bailey and Amanda Shantz.
Frontiers
Frontiers is an MIT SMR initiative exploring how technology is reshaping the practice of management.
See more in FrontiersColumns
Executive Briefings
Analytics & Business Intelligence
An Executive Guide to the Fall 2019 Issue
MIT Sloan Management Review‘s Fall 2019 issue looks at customer experience, collaboration, and cybercrime.