Frontiers
Supply Chains & Logistics The Right Way to Mix and Match Your Customers
Understanding patterns of demand across your customer base can help smooth out costly spikes and slumps.
William Schmidt, Nikolay Osadchiy, and Jing Wu
Most recent MIT SMR Insights
Boards & Corporate Governance
How to Bring ESG Into the Quarterly Earnings Call
Brian Tomlinson et al.
More Insights from MIT SMR
Remote Work
Redesigning the Post-Pandemic Workplace
Leaders must plan now for a workplace forever changed by COVID-19.
Gerald C. Kane et al.
Talent Management
Work Without Jobs
To gain business agility, leaders must deconstruct jobs into tasks and deploy workers based on their skills.
Ravin Jesuthasan and John Boudreau
Remote Work
Virtual Collaboration Won’t Be the Death of Creativity
Collaborating remotely can improve creativity in ways that many teams didn’t realize pre-pandemic.
Leigh Thompson
Diversity & Inclusion
Can Data Drive Racial Equity?
Collecting and analyzing the right employee data can help leaders build more equitable workplaces.
Elizabeth J. Kennedy
Analytics & Business Intelligence
The Transformational Power of Recommendation
Recommendation engines promise to revolutionize how customers buy and employees work.
Michael Schrage
Customers
To Cut Costs, Know Your Customer
In B2B, pandemic-driven cost initiatives should be guided by an intense focus on customer value.
Vikas Mittal et al.
Boards & Corporate Governance
Why Your Board Needs a Plan for AI Oversight
Boards will need increased technology fluency to provide adequate oversight of AI risk management.
Karen Silverman
Technology Implementation
Working With Robots in a Post-Pandemic World
Despite advances in automation, good people and good techniques remain essential to manual work.
Matt Beane and Erik Brynjolfsson
Technology Innovation Strategy
Getting Smarter About Smart Buildings
By better integrating human and device intelligence, we can foster collective intelligence.
Ethan Bernstein
Global Strategy
Why Our Knowledge Economy Can Survive the New Age of Pestilence
Past pandemics changed the course of history, but our knowledge economy may limit the impact of COVID-19.
