Our special report on customer value focuses on how to build relationships that fuel innovation and growth.
INTELLIGENCE: RESEARCH BRIEF: Vigilance is the key to avoiding potential organizational nightmares.
How can companies resolve the two issues of M&As: the acquiring company’s struggle to value the target’s resources and the need for the parties to agree on a price?
RESEARCH BRIEF: A dynamic array of different customer types makes for a stronger business model.
Utopian visions of frictionless, knowledge-sharing, global supply chains are somewhat overstated.
Some techniques seem to drive new product development better than others.
How a textile manufacturer balances cost cutting with mass customization in its domestic facility.