Analytics

To solve the issue of advanced analytics talent concentration, companies need to think creatively.

Digital transformation empowers smarter KPIs.

Through analytics, companies can reduce the costs of collaboration — and reap its rewards.

A successful pitch for AI must overcome economic, technical, political, and cultural hurdles.

New research by MIT SMR Connections and NETSCOUT reveals IT leaders’ data analytics priorities.

Chatbots aren’t replacing human customer service agents — they’re making them more efficient.

An infographic highlights research findings on best practices underlying data-driven innovation.

New research by MIT SMR Connections and SAS reveals how organizations build trust in analytics.

AR sensor data helps businesses optimize user experience and value.

Australian social service agencies are taking the lead in using bots to improve services.

Leaders and managers should question the expert analyses guiding their decisions in 8 specific ways.

Digital tools are making the hiring process easier and more precise — despite their limitations.

Retailers can boost profits and prevent abuse by tailoring their return policies with analytics.

In this webinar, David Harcourt of Yum! Brands Inc. shares his research and experimentation with HR analytics.

AI and IoT offer significant benefits — as yet untapped — for facilities maintenance.

HR analytics is the next big change in human resources management.

What’s happening this week at the intersection of management and technology.

This week: Implementing people analytics; weighing the virtual shareholders’ meeting; the robotic workforce is here.

A commitment to data-driven decisions is transforming the management of sports. Other industries can — and should — follow suit.

How human vigor and algorithmic rigor are joining forces in the sales function.