Technology Implementation
Don’t Get Distracted by the Hype Around Generative AI
Hype around generative AI tools like ChatGPT impede business leaders’ ability to make well-informed technology choices.
Artificial Intelligence
Latest
Automation
Continuous Learning With AI: Aflac’s Shelia Anderson
On the Me, Myself, and AI podcast, Aflac’s CIO discusses tech hiring and the insurer’s use of artificial intelligence.
Sam Ransbotham and Shervin Khodabandeh
IT Governance & Leadership
Are Responsible AI Programs Ready for Generative AI? Experts Are Doubtful
Do responsible AI programs effectively address the risks of generative artificial intelligence tools? Experts weigh in.
Elizabeth M. Renieris, David Kiron, Steven Mills, and Abhishek Gupta
Social Media
Trust and Fraud Detection at Scale: Instagram’s Stephanie Moyerman
Instagram’s Stephanie Moyerman discusses AI’s role in supporting social media safety on the Me, Myself, and AI podcast.
Sam Ransbotham and Shervin Khodabandeh
AI & Machine Learning
Moving Beyond Islands of Experimentation to AI Everywhere
It may make sense to start AI efforts with isolated experiments, but new structures are needed to reap broader benefits.
Amit Joshi, Ivy Buche, and Miguel Paredes Sadler
AI & Machine Learning
Partnerships in AI Drive Conservation Efforts: WWF’s Dave Thau
WWF’s Dave Thau discusses how artificial intelligence aids nature conservation efforts on the Me, Myself, and AI podcast.
Sam Ransbotham and Shervin Khodabandeh
Security & Privacy
From ChatGPT to HackGPT: Meeting the Cybersecurity Threat of Generative AI
Hackers can use generative AI to plan more effective attacks, but companies can use it to strengthen their cyberdefenses.
Karen Renaud, Merrill Warkentin, and George Westerman
Platforms & Ecosystems
Making 600 Billion Decisions With AI: Expedia Group’s Rathi Murthy
On the Me, Myself, and AI podcast, Expedia Group’s Rathi Murthy discusses how AI is changing the travel industry.
Sam Ransbotham and Shervin Khodabandeh
AI & Machine Learning
How Northwestern Mutual Embraces AI
The journey to be more client-centric has brought a focus on artificial intelligence and data at Northwestern Mutual.
Thomas H. Davenport and Randy Bean
Technology Innovation Strategy
A One-Stop Data Shop: The Lego Group’s Anders Butzbach Christensen
On the Me, Myself, and AI podcast, Lego’s head of data engineering explains its approach to digital transformation.
Sam Ransbotham and Shervin Khodabandeh
Skills & Learning
A Third Path to Talent Development: Delta’s Michelle McCrackin
Delta’s Michelle McCrackin discusses the airline’s in-house analytics training program on the Me, Myself, and AI podcast.
Sam Ransbotham and Shervin Khodabandeh
Technology Innovation Strategy
Our Guide to the Spring 2023 Issue
This issue of MIT SMR focuses on talent management, innovation strategies, and emerging technologies.
MIT Sloan Management Review
AI & Machine Learning
The No. 1 Question to Ask When Evaluating AI Tools
Understanding how AI algorithms are trained and validated can help decision makers pick the right tools and avoid risk.
Sarah Lebovitz, Hila Lifshitz-Assaf, and Natalia Levina
New Product Development
Out of the Lab and Into a Product: Microsoft’s Eric Boyd
On the Me, Myself, and AI podcast, Microsoft’s Eric Boyd discusses Azure and democratizing artificial intelligence.
Sam Ransbotham and Shervin Khodabandeh
AI & Machine Learning
Helping Doctors Make Better Decisions With Data: UC Berkeley’s Ziad Obermeyer
UC Berkeley’s Ziad Obermeyer discusses how machine learning and AI are being used for medical research and diagnoses.
Sam Ransbotham and Shervin Khodabandeh
Data & Data Culture
Action and Inaction on Data, Analytics, and AI
The human side of data continues to challenge companies.
Thomas H. Davenport and Randy Bean
Data & Data Culture
How AI Is Improving Data Management
Artificial intelligence is quietly improving the management of data, including its quality and security.
Thomas H. Davenport and Thomas C. Redman
AI & Machine Learning
When Algorithms Rule, Values Can Wither
Building responsible AI systems starts with recognizing that technology solutions implicitly prioritize efficiency.
Dirk Lindebaum, Vern Glaser, Christine Moser, and Mehreen Ashraf
AI & Machine Learning
How to Build Good AI Solutions When Data Is Scarce
New data-efficient AI techniques can help when developers lack sufficient volumes of labeled training data.
Rama Ramakrishnan
Skills & Learning
Individual AI Use Can Benefit Organizations
MIT SMR and BCG research team members discuss a recent artificial intelligence study at the Web Summit conference.