Content Provided By EY
Is Your Company’s Operating Model Trailblazing — or Trail-Gazing?
Based on a global survey, this article discusses operating-model trends at consumer-product companies.
Business Process Optimization
Latest
Platforms & Ecosystems
The Best of This Week
Data science success strategies, developing simple “no-code” apps, and independent contractors’ outsider advantage.
The MIT SMR Editors
Platforms & Ecosystems
Accelerate Digital Transformation With ‘No-Code’ Software Tools
No-code software development platforms enable nontechnical teams to create and deploy simple apps quickly.
Chris DeBrusk
Data & Data Culture
The Data Science Management Process
Organizations should manage data science with an appropriate structure and enterprisewide process.
Roger Hoerl, Diego Kuonen, and Thomas C. Redman
Talent Management
Gain Competitive Advantage by Transcending the Front-Line Paradox
Front-line employees are uniquely aware of the early symptoms of coming change. Management should heed their insights.
Carsten Lund Pedersen
Data & Data Culture
Why Less Is More in Data Migration
To make data migration more effective, start with a minimum set of viable data, leave out nice-to-have data, and weigh speed vs. quality.
Konstantinos Varsos, Neil McConachie, Salena Hess, and Ethan Murray
Innovation Strategy
‘The First Day Is the Worst Day’: DHL’s Gina Chung on How AI Improves Over Time
AI is a powerful tool for innovation when leaders communicate its benefits.
Sam Ransbotham and Shervin Khodabandeh
IT Governance & Leadership
The Best of This Week
Bridge-building for business and data teams, responsible AI practices, and smart time management.
The MIT SMR Editors
IT Governance & Leadership
To Succeed With Data Science, First Build the ‘Bridge’
To better align data teams with business operations, a new organizational structure is needed.
Roger W. Hoerl, Diego Kuonen, and Thomas C. Redman
Crisis Management
The Best of This Week
The 2020 Culture Champions, adept crisis response, and how social media reveals our mental health.
The MIT SMR Editors
IT Governance & Leadership
The Enterprise Systems That Companies Need to Create
Three strategies lead to technology transformations that create value and enable ongoing innovation.
David Waller and Paul Beswick
Analytics & Business Intelligence
Data Governance in the 21st-Century Organization
Executed well, good data governance can fuel digital innovation without compromising security.
Gregory Vial
Organizational Behavior
The Best of This Week
Returning “boomerang” CEOs, job crafting, and working with robots.
The MIT SMR Editors
Technology Implementation
Working With Robots in a Post-Pandemic World
Despite advances in automation, good people and good techniques remain essential to manual work.
Matt Beane and Erik Brynjolfsson
IT Governance & Leadership
The Unaddressed Gap in Cybersecurity: Human Performance
No amount of tech investment can outweigh closing the human performance gap — the best defense against cyberattacks.
Stephen A. Wilson, Dean Hamilton, and Scott Stallbaum
AI & Machine Learning
Why the ‘Just Do Something’ Strategy for AI Won’t Work
AI strategy will only get big results if companies focus on what AI can do at scale.
Paul Michelman
Project Management
Making It Easier to Manage and Scale Digital Projects
Using systematic processes to prototype, test, and launch ideas can help you scale agile benefits.
Patricia J. Guinan, Salvatore Parise, and Robert Maguire
Customers
Digital Transformation Should Start With Customers
Major makeovers should benefit — and be noticed by — those who buy a company’s products and services.
Thomas H. Davenport and Andrew Spanyi
Content Sponsored by EY
Mondelez International’s Intelligent Automation Journey: From Cost Savings to Value Creation
This case study follows Mondelez International’s project to implement RPA as part of its AI journey.
MIT SMR Connections
Developing Strategy
Why Hypotheses Beat Goals
Companies should focus organizational energy on hypothesis testing rather than on goal setting.
Jeanne Ross
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