What’s happening this week at the intersection of management and technology.
Using tiers of customer data, Facebook is delivering personalization on an unprecedented scale.
Blake Chandlee (Facebook), interviewed by Gerald C. Kane
A 2012 study of the Fortune 500 companies discovered a growing number are embracing social media tools.
The SEC’s investigation of a Facebook post by Netflix CEO Reed Hastings.
There isn’t yet a common vocabulary for discussions around the ethical use of big data.
Renee Boucher Ferguson
Effective social media measurement turns the traditional ROI approach on its head and measures investments made by customers in social media.