Technology Innovation Strategy
The Trust Problem That Slows Digital Transformation
Leaders need to help their business and IT staff better respect each other’s capabilities.
Data & Data Culture
Latest
Innovation Strategy
RAI Enables the Kind of Innovation That Matters
A panel of experts weighs in on whether responsible artificial intelligence hampers AI-driven innovation efforts.
Elizabeth M. Renieris, David Kiron, and Steven D. Mills
Technology Innovation Strategy
Becoming an ‘AI Powerhouse’ Means Going All In
Plenty of organizations dabble with AI, but Mastercard’s capabilities — and confidence — set it apart.
Thomas H. Davenport and Randy Bean
Talent Management
A Change in Perspective
MIT SMR’s summer 2022 issue addresses the challenges of C-suite turnover, end users’ AI anxiety, and employee motivation.
Elizabeth Heichler
Corporate Social Responsibility
Should Organizations Link Responsible AI and Corporate Social Responsibility? It’s Complicated.
A panel of experts weighs in on whether responsible AI should be connected to corporate social responsibility efforts.
Elizabeth M. Renieris, David Kiron, and Steven Mills
Technology Innovation Strategy
Transforming Transactions With Technology: eBay’s Nitzan Mekel-Bobrov
EBay’s chief artificial intelligence officer shares how the e-commerce platform uses AI to help both buyers and sellers.
Sam Ransbotham and Shervin Khodabandeh
Data & Data Culture
The Collaboration Muscle: LinkedIn’s Ya Xu
LinkedIn’s Ya Xu discusses leading the high-traffic site’s team of data scientists and delivering value to consumers.
Sam Ransbotham and Shervin Khodabandeh
Security & Privacy
Preserving Privacy While Sharing Data
Using differential privacy to safeguard personal information when sharing data still requires a high level of expertise.
Simson L. Garfinkel and Claire McKay Bowen
Boards & Corporate Governance
Why Top Management Should Focus on Responsible AI
A panel of AI experts weighs in on whether responsible AI should be at the top of leaders’ management agendas.
David Kiron, Elizabeth Renieris, and Steven Mills
Data & Data Culture
Turning Sound Into Information: Warner Music Group’s Kobi Abayomi
Warner Music Group’s Kobi Abayomi shares how AI helps customers discover new music, and his approach to hiring data scientists.
Sam Ransbotham and Shervin Khodabandeh
Data & Data Culture
Framing Data Science Problems the Right Way From the Start
Data science project failure can often be attributed to poor problem definition, but early intervention can prevent it.
Roger Hoerl, Diego Kuonen, and Thomas C. Redman
AI & Machine Learning
Clinical AI Gets the Headlines, but Administrative AI May Be a Better Bet
Health care organizations are seeing significant savings using AI in administrative systems.
Thomas H. Davenport and Randy Bean
Skills & Learning
From Journalism to Jeans: Levi Strauss & Co.’s Katia Walsh
Katia Walsh discusses how Levi Strauss is upskilling and motivating employees to help drive its digital transformation.
Sam Ransbotham and Shervin Khodabandeh
Customers
How Data Is Humanizing Customer Experiences
Businesses must use data and analytics to better anticipate consumer needs and humanize digital interactions.
Rohit Kapoor
New Product Development
AI in Your Living Room: Peloton’s Sanjay Nichani
Sanjay Nichani discusses how Peloton Interactive is using computer vision technology in its newest home fitness product.
Sam Ransbotham and Shervin Khodabandeh
Analytics & Business Intelligence
The Quest for a Killer KPI
Streamlined metrics can get people moving in the same direction and improve business performance.
Omri Morgenshtern, Robert Rosenstein, and Peter L. Allen
New Product Development
Extreme Innovation With AI: Stanley Black & Decker’s Mark Maybury
Stanley Black & Decker’s CTO discusses responsible and sustainable AI and how the company uses AI to innovate.
Sam Ransbotham and Shervin Khodabandeh
Culture
How Al Spurs Employee Engagement and Innovation at Levi Strauss & Co.
During this LinkedIn live event, speakers from Levi Strauss & Co., MIT Sloan Management Review, and Boston Consulting Group outline how AI implementation improves corporate culture.
David Kiron, Shervin Khodabandeh, Katia Walsh, and Allison Ryder
Automation
Choreographing Human-Machine Collaboration: Spotify’s Sidney Madison Prescott
Sidney Madison Prescott explains how Spotify uses AI to free up workers to focus on more value-added, creative tasks.
Sam Ransbotham and Shervin Khodabandeh
Technology Innovation Strategy
Companies Are Making Serious Money With AI
Respondents to recent global surveys say their organizations are capturing substantial value from AI.