Security & Privacy

Though customer service is a key analytics focus, it offers potential for security improvements too.

A featured excerpt from The Mathematical Corporation by Josh Sullivan and Angela Zutavern.

What to do when company data is breached.

To combat cyberattacks, companies need to understand both hackers’ tactics and their mindsets.

Internet-enabled mobile devices have fundamentally changed marketing — and personal privacy.

If you think the biggest cybersecurity threat most businesses face is credit card theft, think again.

What’s happening this week at the intersection of management and technology.

South Africa’s Nedbank highlights the challenges for companies seeking to leverage vast data assets.

What’s happening this week at the intersection of management and technology.

What’s happening this week at the intersection of management and technology.

Success in the digital age requires a new kind of ethical diligence in how companies use data.

What’s happening this week at the intersection of management and technology: how to avoid digital black swans; partnering with early-stage startups; the trouble with wearables.

What’s happening this week at the intersection of management and technology.

What’s happening this week at the intersection of management and technology.

Our biweekly exploration of new business ideas from the corridors of MIT.

Organizations need maturity around analytics, including a better distinction between what “could” and what “should” be done.

Secrets are a casualty of analytical prowess, and companies have new incentives to act honorably.

New research shows that mobile advertising targeted to consumers based on their locations can be effective.

Will consumers start to resist data-sharing, or is it inevitable that we’re moving into a new era of diminished privacy?

Managing consumer data courteously can be a way to build a good relationship with customers.