Leaders’ implicit biases toward new technology can cause them to make poor investment decisions.
Kimberly D. Elsbach and Ileana Stigliani
Which retail customers will return to in-person shopping as the economy reopens — and why?
Jonathan Knowles, Patrick Lynch, Russell Baris, and Richard Ettenson
Companies today are swimming in data — but how do we build a data strategy that creates value?
A comparative investigation of boomerang and non-boomerang CEOs reveals some nonobvious insights and critical implications for leaders.
Christopher Bingham, Bradley Hendricks, Travis Howell, and Kalin Kolev
Companies can better support individual and community well-being through a people-centered approach to profitability.
Leon C. Prieto and Simone T.A. Phipps
To make social platforms a more positive force, we must understand the phenomena that drive them.
Sinan Aral, interviewed by Paul Michelman
The COVID-19 pandemic has permanently changed social norms. Although there will be enormous challenges ahead, these changes nonetheless offer business leaders an opportunity to create a future that’s different from — and better than — the prepandemic “business as usual.”