Frontiers
Cutting Last-Mile Delivery Costs
Boost profitability and customer satisfaction with strategies that cut subscription services’ last-mile delivery costs.
Most recent MIT SMR Insights
More Insights from MIT SMR
Innovation Strategy
Why You Should Tap Innovation at Deep-Tech Startups
Learn how deep-tech startups in materials, biology, energy, and computing can help enterprise innovation efforts.
Talent Management
Beating ‘Not Invented Here’ Syndrome
To get employees with not-invented-here syndrome to open up to new ideas, companies may have to incentivize or push them.
New Product Development
When Generative AI Meets Product Development
Image- and text-generation tools are helping innovation groups improve ideation and creativity and gain market insights.
AI & Machine Learning
Nudge Users to Catch Generative AI Errors
Prompting users to spot errors when using generative AI to complete reports improves the accuracy of the final product.
Leadership Skills
To Navigate Conflict, Prioritize Dignity
Bolstered dignity eases the path to constructive problem-solving and collaboration.
Social Media
Tap Employee-Creators to Transform Your Social Media Strategy
Savvy companies recognize that, with their support, employee-creators could become their best social media assets.
AI & Machine Learning
How AI Skews Our Sense of Responsibility
When humans are in the loop with an AI system, they may not feel a sense of responsibility to intervene if things go wrong.
AI & Machine Learning
The Hazards of Putting Ethics on Autopilot
Digital nudges can encourage reactive thinking and limit employees’ ethical thinking.
Innovation Strategy
Why Territorial Managers Stifle Innovation — and What to Do About It
Insecure managers who feel threatened by subordinates who have innovative ideas need incentives to change their behavior.
Sustainability
Why Companies Need to Lobby for Climate Policy
Companies serious about sustainability need to make a business case for investing in lobbying to advance climate policy.