Frontiers

Technology leaders need to take a new approach to regain user trust.

MIT professor Munther Dahleh proposes a marketplace for data that bases the cost of data on the financial value it generates

Digital growth often comes at the expense of customer experience, but a new approach offers a win-win.

Digital decoupling is a key to combating technical debt and unlocking strategic agility.

New research reveals five communication strategies that boost performance in virtual teams.

Disruption rarely comes out of nowhere — so if you see these key signs, take action to limit your risk.

Retailers have new challenges in getting customers to accept different prices on different channels.

Innovation-focused adopters of AI are positioning themselves for growth, which tends to stimulate jobs.

Deploying AI is very different from implementing standard software — and human input is essential.

While executives agree that cognitive technologies are a disruptive force, few companies have a strategy to address them.

Advances in inventory and sales analytics make it possible to deliver products both cheaply and quickly.

Conversational commerce has the potential to transform the business supply chain.

Teams can develop shared practices that enable email to help, not harm, productivity.

IT alignment can produce organizational inertia — unless it’s accompanied by the right culture.

VR is being used for job training, but it also has the potential to reduce our need to commute.

Competitive speed and cheaper apps spell the end to requirements gathering and testing for new tech.

Businesses can innovate and thrive by nurturing a “creator” mindset.

Machine learning is susceptible to unintended biases that require careful planning to avoid.

A zero-trust network, which hosts an organization’s services in the cloud, is the safest option.

This MIT SMR executive guide introduces business leaders to the technologies that are reshaping our world.