Artificial Intelligence and Business Strategy

The First 2024 Research Report

The Future of Strategic Measurement: Enhancing KPIs With AI

Smart organizations need smarter KPIs. This report outlines how leaders can create and capture value from smart KPIs.

Michael Schrage et al.

February 12, 2024

The 2023 Research

Governance for Smarter KPIs

Effective governance will ensure that KPIs evolve, remain aligned with strategic aspirations, and are trusted by workers and managers alike.

David Kiron et al.

Strategic Alignment With AI and Smart KPIs

When organizations create forward-looking smart KPIs with AI, they see increased strategic alignment.

David Kiron et al.

Improve Key Performance Indicators With AI

Organizations that use AI to improve existing KPIs or create new ones realize more business benefits than organizations that adjust their KPIs without AI.

Michael Schrage et al.

AI Is Helping Companies Redefine, Not Just Improve, Performance

Research on organizations’ use of artificial intelligence reveals how they can apply the technology to redefine strategic measurement and KPIs.

Michael Schrage et al.

Select Media Coverage

MEDIA

CBS News Boston, July 16, 2024

NPR Morning Edition, November 21, 2023

MIT Sloan Ideas Made to Matter, November 16, 2023

Fortune, November 10, 2023

Fortune, August 4, 2023

VentureBeat, November 8, 2021

Fortune, November 5, 2021

CIO, November 2, 2021

CIO, February 11, 2021

Forbes, December 8, 2020

Fortune, October 20, 2020

WIRED, October 20, 2020

CONFERENCES & EVENTS

LG NOVA Innovation Festival, October 26, 2023

WebSummit, November 2, 2021

Web Summit, December 4, 2020

EmTech Digital, March 25, 2021

Web Summit, December 4, 2020

AI World, October 2019

The 2022 Report

Achieving Individual — and Organizational — Value With AI

The 2022 MIT SMR-BCG AI and Business Strategy report finds organizations get more value from AI when workers benefit too.

Sam Ransbotham et al.

How Encouraging AI Use Will Benefit Your Organization

When individuals derive value from AI, their organizations benefit as well.

Sam Ransbotham et al.

Individual AI Use Can Benefit Organizations

MIT SMR and BCG research team members discuss a recent artificial intelligence study at the Web Summit conference.

David Kiron and François Candelon

The 2021 Report

The Cultural Benefits of Artificial Intelligence in the Enterprise

New research points to a strong, multidimensional link between AI use and improvements in organizational culture.

Sam Ransbotham et al.

Developing a Culture of AI

David Kiron and François Candelon discuss the latest MIT SMR-BCG AI and business strategy report at Web Summit 2021.

David Kiron and François Candelon

How Al Spurs Employee Engagement and Innovation at Levi Strauss & Co.

During this LinkedIn live event, speakers from Levi Strauss & Co., MIT Sloan Management Review, and Boston Consulting Group outline how AI implementation improves corporate culture.

David Kiron et al.

The 2020 Report

Expanding AI’s Impact With Organizational Learning

Most companies developing AI capabilities have yet to gain significant financial benefits from their efforts. Only when organizations add the ability to learn with AI do significant benefits become likely.

Sam Ransbotham et al.

Podcast

Me, Myself, and AI

Why do only 10% of companies succeed with AI? In this podcast series by MIT SMR and BCG, we talk to the leaders who've achieved big wins with AI in their companies and learn how they did it.

Hosted by Sam Ransbotham and Shervin Khodabandeh

Video

The Key to Success With AI Is Human-Machine Collaboration

The MIT SMR and BCG 2020 report on artificial intelligence and business strategy found that the companies who get the most out of AI are the ones that focus on having AI and human workers learn from one another.

Allison Ryder

WEBINAr

Learn to Make the Most of Your Relationship With AI

In this webinar, MIT SMR‘s Sam Ransbotham, BCG’s Shervin Khodabandeh, and Walmart’s Prakhar Mehrotra share how human-AI collaboration leads to measurable results.

Sam Ransbotham et al.

The 2019 Report

REPORT

Winning With AI

AI promises rewards but also comes with risks ― namely, that competitors figure out how to successfully leverage it before you do. The 2019 MIT SMR and BCG Artificial Intelligence Global Executive Study and Research Report shows early AI winners are focused on organization-wide alignment, investment, and integration.

Sam Ransbotham et al.

WEBINAR

The State of AI: Lessons from the Field

A webinar summarizing lessons learned in AI implementation from the 2019 Winning With AI Report.

Ranjeet Banerjee et al.