
Leading Change
From the Editor: Creating and Leading Change
Technology-driven change is a given these days. The problem: Companies often struggle with change.
Technology-driven change is a given these days. The problem: Companies often struggle with change.
A study of soccer teams suggests that ex-employees who leave on bad terms can be tough competitors.
With 435 labeling programs globally, companies need to be smart when picking one for their products.
Product selection is one of six significant drivers of customer satisfaction for e-retailers.
A computer simulation of high-frequency trading behavior yields new insights into market volatility.
Does paying outside board members with equity grants lead to less socially responsible behavior?
Mobile technology is blurring the boundaries between traditional and Internet retailing.
Executives can successfully navigate the skepticism and fear that often stunt change initiatives.
Balanced benchmarking helps companies test their assumptions about service productivity.
Many factors cause talented executives to be sidelined, but those factors can usually be remedied.
Companies that synchronize new product development efforts can see substantial benefits.
Building organizational trust is different from building interpersonal trust — and less intuitive.
Executives are increasingly recognizing the value of social business to their organizations.
The authors, including the Tata Group’s former chairman, say companies need “a deeper purpose.”